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Retail Sales Associate - San Marcos

The Soccer FactorySan Marcos, TX
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Overview

Schedule
Flexible-schedule
Full-time
Part-time
Career level
Senior-level
Remote
On-site
Benefits
Paid Vacation
Career Development

Job Description

Retail Sales Associate (Part-Time / Full-Time)

The Soccer Factory – San Marcos, TX

Position Summary

The Soccer Factory is looking for enthusiastic and customer-focused Retail Sales Associates to join our San Marcos team. Whether you're seeking a part-time or full-time opportunity, you'll play a key role in providing an outstanding shopping experience for soccer players, coaches, teams, and fans. From helping customers find the perfect pair of cleats to keeping the sales floor organized, you'll be part of a team that's passionate about growing the game.

Key Responsibilities

Customer Service

  • Greet every customer with a friendly and welcoming attitude.
  • Assist customers in selecting soccer footwear, apparel, equipment, and fan gear.
  • Provide expert product recommendations based on customer needs.
  • Build lasting relationships through exceptional customer service.
  • Resolve customer questions and concerns professionally.

Sales

  • Meet or exceed individual and store sales goals.
  • Recommend complementary products to enhance the customer's purchase.
  • Stay knowledgeable about current promotions, new arrivals, and featured products.
  • Support team sales initiatives and store events.

Merchandising

  • Restock merchandise throughout the day.
  • Maintain clean, organized, and visually appealing displays.
  • Ensure product pricing and signage are accurate.
  • Assist with seasonal floor sets and promotional displays.

Store Operations

  • Operate the point-of-sale (POS) system accurately.
  • Process purchases, returns, exchanges, and gift cards.
  • Assist with opening and closing procedures.
  • Receive, unpack, and organize incoming shipments.
  • Help maintain a clean, safe, and organized store environment.

Inventory

  • Assist with inventory counts and cycle counts.
  • Stock shelves and backroom inventory.
  • Help minimize inventory loss by following company procedures.

Community Engagement

  • Represent The Soccer Factory with professionalism at in-store events and community activities.
  • Share your passion for soccer while helping customers find the right products for their game.

Qualifications

Required

  • Friendly, positive attitude with a passion for customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Reliable, punctual, and dependable.
  • Ability to work evenings, weekends, and holidays as needed.
  • Ability to lift up to 40 pounds and stand for extended periods.

Preferred

  • Previous retail or customer service experience.
  • Passion for soccer and knowledge of soccer equipment, footwear, and apparel.
  • Experience using retail POS systems.
  • Bilingual (English/Spanish) is a plus.

Skills

  • Customer Service
  • Sales
  • Teamwork
  • Communication
  • Problem Solving
  • Time Management
  • Organization
  • Retail Operations
  • Cash Handling
  • Product Knowledge

Performance Expectations

  • Deliver exceptional customer experiences on every visit.
  • Meet or exceed individual sales goals.
  • Maintain merchandising and cleanliness standards.
  • Support teammates to achieve overall store success.
  • Demonstrate reliability, professionalism, and a positive attitude.

Benefits

Full-Time Associates

  • Competitive hourly pay
  • Employee merchandise discounts
  • Paid time off (where applicable)
  • Career advancement opportunities
  • Ongoing product and sales training

Part-Time Associates

  • Flexible scheduling
  • Employee merchandise discounts
  • Paid training
  • Opportunity for advancement into leadership roles

About The Soccer Factory

The Soccer Factory is one of the nation's premier soccer specialty retailers, proudly serving the San Marcos community and surrounding Central Texas area. We specialize in authentic soccer apparel, footwear, equipment, team uniforms, and fan merchandise. Our mission is to provide unmatched product knowledge, exceptional customer service, and a passion for growing the game of soccer. Whether you're a lifelong player or simply love helping people, you'll have the opportunity to make an impact while working in a fun, team-oriented environment.

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FAQs About Retail Sales Associate - San Marcos Jobs at The Soccer Factory

What is the work location for this position at The Soccer Factory?
This job at The Soccer Factory is located in San Marcos, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Soccer Factory?
Employer has not shared pay details for this role.
What employment applies to this position at The Soccer Factory?
The Soccer Factory lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
  • Part-time
What experience level is required for this role at The Soccer Factory?
The Soccer Factory is looking for a candidate with "Senior-level" experience level.
What benefits are offered by The Soccer Factory for this role?
The Soccer Factory offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The Soccer Factory?
You can apply for this role at The Soccer Factory either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.