Retail Sales & Customer Service Representative

Universal Energy SolutionsAkron, OH

$55,000 - $65,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$55,000-$65,000/year

Benefits

Career Development

Job Description

Turn Your People Skills Into a Career

If you enjoy working with people, answering questions, and helping customers make informed decisions, this could be a great next step.

Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at our partner retail locations. We work with several well-known big-box retailers throughout the local area, helping customers understand the energy options available for their homes.

Previous energy experience isn’t required. We’re looking for friendly, motivated people who communicate well and enjoy helping others.

What You’ll Do

You’ll work directly with customers in a retail environment to:

Engage with customers and answer questions about their home energy options
Review available electricity, natural gas, and other energy programs
Explain plan options in a clear, helpful way
Help customers select solutions that fit their needs
Provide a positive, professional customer experience
Stay knowledgeable about current programs and promotions

Is This a Good Fit for You?

This opportunity can be a great fit for people coming from retail, customer service, restaurants, hospitality, or other customer-facing roles who want to turn their people skills into a rewarding career.

We’re especially interested in candidates who are outgoing, dependable, coachable, and comfortable starting conversations with new people.

Compensation

Hourly Pay + Commission

Guaranteed hourly pay
Commission opportunities based on performance
Typical on-target earnings (OTE): $55,000–$65,000 annually
Additional earning potential for strong performers

About Universal Energy Solutions

Universal Energy Solutions helps homeowners explore competitive energy options available in their local markets. Through partnerships with leading retailers and energy providers, our team makes it easier for customers to understand their options and make informed decisions about their home energy service.

Requirements

Strong communication and interpersonal skills
Comfortable working face-to-face with customers
Positive, professional attitude
Ability to work effectively in a retail environment
High school diploma or equivalent
Previous retail, customer service, hospitality, or sales experience is preferred, but not required

Benefits

Paid training and ongoing career development
Advancement opportunities based on performance
Local work with no overnight travel
Supportive, team-oriented work environment

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FAQs About Retail Sales & Customer Service Representative Jobs at Universal Energy Solutions

What is the work location for this position at Universal Energy Solutions?

This job at Universal Energy Solutions is located in Akron, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Universal Energy Solutions?

Candidates can expect a pay range of $55,000 and $65,000 per year.

What employment applies to this position at Universal Energy Solutions?

Universal Energy Solutions lists this role as a Full-time position.

What experience level is required for this role at Universal Energy Solutions?

Universal Energy Solutions is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Universal Energy Solutions for this role?

Universal Energy Solutions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Universal Energy Solutions?

You can apply for this role at Universal Energy Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.