Retail Store Manager - Barnesville, OH
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Overview
Schedule
Full-time
Career level
Director
Compensation
$45,000-$60,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Position Summary
Under the direction of the Operation Manager - Auto Retail Store, manages the personnel and the operation of Auto Retail Store. Has responsibility for the profitability of the store, the efficiency of the personnel, satisfactory customer relations and the operation of the physical facility.
General Qualifications
Professional training or education in retail sales or auto repair facility is required. An ASE Master certification is helpful.
Knowledge of the operational requirements of the tire/lubrication and the auto repair retail facility. Knowledge of strategies to provide quality customer service. Knowledge of management techniques and processes.
Must have a minimum of five years’ experience in an Assistant/Manager-type position of a retail environment or comparable training or education. Management experience is preferred. Previous customer service and customer relations and employee relations experience is essential.
Automotive maintenance and repair experience is required. Strong communication and management skills are essential.
Essential Functions and Basic Duties
· Responsible for the day-to-day operations of a retail tire store, including schedules and monitors personnel work hours. Is accountable for managing profit and loss of store operations. Must meet monthly, quarterly, or annual sales goals. Reviews monthly expenditures and performance goals and takes remedial actions as required. Adheres to any key performance indicator requests if applicable. Assists in annual budgeting process. Prepares daily sales reconciliation and bank deposits and approves vendor invoices and daily reconciles payables. Assists with collection of accounts receivable balances as needed.
· Manages Human Resources, specifically: recruiting, hiring, training and development, performance management, payroll, and workplace scheduling. Initiates corrective action processes as required. Reviews, approves and submits payroll documentation on a timely basis. Provides motivation to store personnel and encourages professional development by "Leading by Example" techniques. Publishes team performance goals and reports results in a timely manner. Promotes and schedules training classes tor team members.
· Directs tire/lube and auto repair operations through subordinate employees. Maintains superior customer service by managing store employees to greet customers in cordial manner, diagnoses maintenance issues, sells products and services, repairs vehicles or installs tires or effect lubrication, and returns vehicles to customers in satisfactory condition. Ensures labor and parts matrices are utilized to establish retail prices. May personally perform above functions when volume of business dictates or to monitor efficacy of business processes.
· Manages customer service by ensuring that all customers are greeted in a prompt and friendly manner. Ensures customer phone calls are handled in a courteous and helpful manner. Ensures Service Advisors are provided with merchandise information and effective salesmanship training.
· Manages the security of store by opening and closing physical facility. Ensures security systems and alarm responses are engaged after hours. Manages internal controls over cash, inventory, fixed assets and customer vehicles/keys.
· Maintains store and shop bays in a state of maximum cleanliness and working order. Ensures the store is in compliance with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations. Wears safety glasses at all times in shop area.
· Adheres to working schedule and utilizes time clock per Company guidelines.
· Manages the inventory control process to ensure adequate levels of inventory, orders parts, shop supplies and tools. Manages the tire inventory at levels to minimize costs. Performs a physical inventory of tires and parts on a monthly basis. Enters inventory purchases/transfers on a timely basis.
Compensation: $45,000.00 - $60,000.00 per year
The OTAA is a statewide trade association representing the legislative interests of Ohio tire and automotive companies. We provide a forum for the discussion of important topics and issues facing Ohio’s tire industry. In addition, we provide training opportunities and other services to help our members improve the daily operation of their businesses. The OTAA represents the leading tire and automotive suppliers in the great state of Ohio, the birthplace of the tire industry. Will you join us today?
Our Mission: We are dedicated to protecting the legislative interests of Ohio tire and automotive suppliers and providing resources to our members.
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FAQs About Retail Store Manager - Barnesville, OH Jobs at Joe's Tire
What is the work location for this position at Joe's Tire?
This job at Joe's Tire is located in Barnesville, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Joe's Tire?
Candidates can expect a pay range of $45,000 and $60,000 per year.
What employment applies to this position at Joe's Tire?
Joe's Tire lists this role as a Full-time position.
What experience level is required for this role at Joe's Tire?
Joe's Tire is looking for a candidate with "Director" experience level.
What is the process to apply for this position at Joe's Tire?
You can apply for this role at Joe's Tire either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.