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Retail Team Supervisor

Decision AssociatesErie, PA

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Job Description

For more than 30 years, Romolo Chocolates has been crafting love through handcrafted chocolates, rich ice cream, and baked delights. As a family-owned company, we value quality, teamwork, and giving—to our customers, our team, and our community.

We’re looking for a Retail Team Supervisor who can blend great leadership with genuine hospitality, ensuring our chocolate shop, gift shop, and café run smoothly during evenings and weekends. Love leadership as much as you love chocolate? Join Romolo Chocolates as a Retail Team Supervisor and help shape a team that brings our exceptional confections and customer experience to life every day.

Why Romolo:

Join a family-owned team that values craftsmanship, care, and community. We invest in our people through training, support, and great benefits—because at Romolo Chocolates, every role helps craft love.

What You’ll Do:

  • Lead and support retail, café, and chocolate shop team members during evening and weekend shifts
  • Keep the store clean, stocked, and operating efficiently
  • Manage cash, breaks, and end-of-day procedures
  • Communicate clearly with leadership and team members throughout building
  • Model exceptional service and teamwork

Requirements

What You Bring:

  • Retail or restaurant leadership/keyholder experience
  • Strong communication and problem-solving skills
  • Comfortable in fast-paced, customer-focused settings
  • Dependable, adaptable, and ready to lead by example

Benefits

What You’ll Receive:

·       Health, vision, dental insurance

·       Paid time off (accrual basis), paid holidays, sick time

·       Simple IRA plan with company match

Romolo Chocolates is an equal opportunity employer.

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Submit 10x as many applications with less effort than one manual application.

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