Revenue Cycle - Education Specialist

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you'll be part of our life-changing mission and vision. You'll contribute to an innovative, multifaceted culture that is second to none - one that embraces collaboration, excellence, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.

Job Description Summary

The Education Specialist I, IT Revenue Cycle is responsible for coordinating, implementing, and evaluating educational programs for Revenue Cycle staff. The successful Education Specialist I will monitor, evaluate, record training sessions and determine education curriculum effectiveness. The incumbent will be responsible for assessing the training needs of co-workers and will organize, develop, or obtain new training materials and programs if the existing program does not meet organizational standards.

The Education Specialist I will present information using multiple techniques such as lecture, group discussion, role playing, recorded trainings, and elbow support. The incumbent will assist in quality control activities within the Revenue Cycle which can include the development/enhancement of audits, visuals, inspections, and assisting with the quality assurance program defined by the organization.

Job Description

Principal Responsibilities:

• Implements, coordinates and/or evaluates the orientation of new staff to Revenue Cycle policies and procedures.

• Coordinates, implements, and evaluates ongoing educational programs for Revenue Cycle staff.

• Collects, analyzes, and/or presents data regarding orientation, education, and other activities and functions related to Quality Control and Education (QC&E).

• Develops and modifies curriculum to fit education objectives.

• Performs all other duties that may be assigned in the best interested of Shirley Ryan AbilityLab.

Qualifications:

• High School Diploma or GED. Preferred: Associates Degree or willingness to certify with HFMA as a Certified Revenue Cycle Representative (CRCR) or with NAHAM as a Certified Healthcare Access Associate (CHAA)

• Experience: 3+ years of experience on Cerner Revenue Cycle. Preferred: at least 2 years in an educator role or 1 year in a leadership/lead role in comparable field.

• Strong computer skills; proficiency in Word, Visio, Outlook, and PowerPoint. Ability to use business equipment such as Webex, telephones, and any other training equipment that is essential.

Other Skills and Knowledge:

• Excellent written and oral communication skills

• Proven leadership ability

• Knowledge of complex hospital and healthcare systems, processes, and quality/performance improvement

• Excellent organizational, interpersonal, and analytical skills

• Effective change agent

• Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including support staff and administration

• Self-directed and ability to travel throughout the hospital with limited supervision

Working Conditions

• Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Pay and Benefits*:

Pay Range:

$52,300.00 - $89,500.00

Benefits:

Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits

• Benefits and benefits' eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

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Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.