Revenue Operations Analyst (Part-Time)

JOB TITLE: Revenue Operations Analyst (Part-Time) LOCATION: Lehi, UT (Hybrid) PAY RANGE: $30 - $35/hr. DURATION: 6 Months TOP 3 SKILLS:

• Knowledge of accounts receivable, revenue recognition, and finance operations, with the ability to interpret legal contracts, terms, and conditions.
• Demonstrated proficiency with standard tools (Office 365, ERP, CRM) and strong documentation and organizational skills.
• Strong written and verbal communication, critical thinking, attention to detail, and the ability to prioritize, multitask, and meet crucial deadlines.

Company: Our client is a global leader in creative software, offering innovative tools for digital media creation, design, and marketing. The Challenge: In Revenue Operations, our vision is to simplify and innovate to make it easy for our customers to do business. As stewards of global quote-to-cash business processes, we strive to delight customers and stakeholders through standardized processes and automated solutions that are supported by smart people who are flexible to evolving business needs. We move quickly, so the business can move quickly and capitalize on opportunities to support the creativity of our customers. We are a value-driven organization and foster a culture of diversity, inclusion, and continual growth and learning. What You'll Do:

• Support all activities related to, but not limited to, customer account management, business consultation, contract validation and execution, order processing, invoice creation, usage metering, and provisioning products.
• Perform complex validations of revenue transactions sourced through multiple selling channels (Channel, Enterprise, eCommerce). Ensure that deals presented align with product rules, revenue standards, and compliance policies.
• Execute work in compliance with SOX controls, including drafting controls, narratives, memos, and process documents. Partner with internal and external auditors on audits of control design and execution.
• Serve as a steward and subject matter expert for customer information related to contracting, order management, and provisioning. Leverage this knowledge to provide business recommendations that ensure optimal customer experience outcomes.
• Monitor a subset of automated transactions through various tools and technology solutions. Review logs and system reporting to intervene, troubleshoot, and manage errors.
• Provide escalation support for external customers, sales, customer service, product management, product marketing, finance, and legal. Serve as a subject matter expert who initiates investigations, coordinates cross-functional teams, and drives issues to resolution.
• Champion business scalability through automation by identifying ideas, building proposals, securing prioritization support, documenting requirements, partnering with technical teams for development, testing solutions, and leading enablement and change management.
• Operationalize strategic plans for new product offerings and routes to market by testing, adopting, documenting, and communicating required changes. Execute defined integration strategies for acquired companies, including onboarding to new systems and processes, maintaining business continuity, and performing customer, financial, product, and user data migrations.
• Design and execute reports to support accuracy reconciliation, capacity planning, work completion, key results performance, and ad hoc requests.
• Create and maintain documentation essential to performing the role, including job procedures, corporate policies, process flows, stakeholder FAQs, and new-hire onboarding documentation.

What's Needed to Succeed:

• Strong written and verbal communication and presentation skills
• Relentless attention to detail with a central focus on customer experience
• Critical thinking skills to solve unique challenges
• Ability to prioritize, multitask, and meet crucial deadlines
• Solid documentation and organizational skills
• Self-starter who can execute work independently
• Capable interpretation of legal contracts, terms, and conditions
• Knowledge of accounts receivable, revenue recognition, and finance operations
• Bachelor s degree or regional equivalent
• Demonstrated proficiency with standard tools (Office 365, ERP, CRM)
• 2 5 years of experience in a similarly related role

BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching. IND123