Risk & Compliance Specialist

Job Summary: The Risk & Compliance Specialist plays a critical role in protecting company assets and mitigating organizational risk across claims administration, regulatory compliance, crisis management, contract review, and operations support. This position serves as a key resource for Investment Management (IM), Property Services (PS), and Corporate functions, coordinating with brokers, consultants, internal stakeholders, JV partners, lenders, and outside counsel.Essential Duties and Responsibilities:

Contract Review & Administration:

Review purchasing, marketing, and software contractsEvaluate cable/bulk agreements and security contractsReview miscellaneous contracts and fee client requestsDraft lease addenda; assist with lease issue resolutionMonitor client compliance with property management agreement obligations

Claims & Disputes Management:

Evaluate and submit liability claimsCoordinate with adjusters and attorneys on claimsManage claims through resolutionReview/evaluate information from sites; develop action plansConsult on preventing issues from escalatingAssist with communications to residents, attorneys, and other partiesCoordinate with outside counsel as necessaryRecommend resolutions, denials, or settlements; draft releasesReview FHA reasonable accommodation/modification requestsConsult on landlord-tenant issues

Crisis Management & Response:

Work with stakeholders to stabilize crisis situationsCommunicate media plans to site/regional staffPrepare media releases and responses (collaborate with Marketing)Monitor media coverage during incidentsPrepare resident notices as neededRespond to social media and resident communicationsAssist site teams with law enforcement interactionsSupport response to major incidents (weather events, cyber breaches, on-site emergencies)

Policy & Procedures:

Draft policies for new/changed laws, clarifications, or defensive purposesReview and revise policies as needs arise

Regulatory Compliance:

Handle regulatory matters independently or with outside counselManage Fair Housing complaints and related insurance filingsCoordinate regulatory compliance mattersSupport broker licensing compliance across states

Ancillary Programs:

Review secondary applicant screening decisionsConsult on applicant screening processes and riskSupport renters insurance and damage waiver programsManage complex renters insurance claims; approve third-party releases

Required Qualifications/Skills:Education & Experience:

Bachelor's degree in Business, Finance, Risk Management, Insurance, or related field required3-5 years of experience in claims or risk management, or corporate legal/complianceExperience in real estate or property management industry strongly preferredParalegal certification or legal background a plus

Knowledge, Skills & Abilities:

Excellent written and verbal communication skillsStrong understanding of claims managementExcellent contract review and negotiation skillsWorking knowledge of Fair Housing Act, landlord-tenant law, and real estate regulationsExperience with crisis management and incident response protocolsStrong analytical skillsExceptional organizational skills with meticulous attention to detailAdvanced proficiency in Microsoft Office Suite, particularly ExcelAbility to collaborate effectively with diverse stakeholders (internal teams, clients, brokers, attorneys, lenders, JV partners)Ability to manage multiple priorities and meet deadlines in a fast-paced environmentSound judgment and discretion when handling sensitive or confidential matters

Working Conditions:

Professional office environmentStandard business hours with flexibility for claims events, crisis situations, or other priority circumstancesOn-call availability may be required for emergency response

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computerMust be able to lift up to 15 pounds occasionally

Equal Opportunity Employer:Fogelman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The company reserves the right to modify duties and requirements as business needs evolve.