Risk Management Coordinator

Job Description

We are seeking a driven, detail-oriented Risk Management Coordinator to join our Tulsa corporate team. This role is ideal for someone who enjoys investigating claims, negotiating resolutions, and working toward successful financial recovery outcomes. You will play a key role in managing subrogation files from investigation through settlement while partnering with insurers, customers, and internal teams to ensure timely and accurate claim resolution.

This position offers a hands-on opportunity to make a measurable impact by improving recovery outcomes, resolving complex claims, and contributing to efficient claims processes in a fast-paced environment.

In this role, you will:

• Investigate claims by contacting appropriate parties to confirm incident details, liability, and insurance coverage

• Review and validate subrogation documentation for completeness and accuracy before submitting claims for recovery

• Analyze rental agreements, repair estimates, police reports, invoices, and related documents during negotiation and settlement of disputed claims

• Maintain accurate and timely claim updates within the claims management system for reporting and accounting purposes

• Send required subrogation documentation using efficient and appropriate communication methods

• Track claim files regularly to ensure timely follow-up and resolution

• Provide status updates and reporting outcomes to management as requested

• Ensure all communications comply with applicable state and federal regulations and consumer protection guidelines

• Resolve conflicts involving customers, insurers, operations, and accounting with sound judgment and professionalism

• Apply industry best practices to support strong recovery performance

• Perform other duties as assigned

Qualifications:

• High school diploma required

• Minimum two years of experience with an insurance company, insurance broker, or risk management department preferred

• Alternatively, three years of experience in an accounting or finance environment

• Strong communication and organizational skills

• Strong analytical and problem-solving ability

• Intermediate proficiency in Microsoft Excel and Word

We offer:

• Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus

• Company-paid Life Insurance

• Company-paid AD&D Insurance

• Flexible spending account

• Parental leave

• Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com