Room Attendant
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Overview
Job Description
The Hampton Inn Albany Western Ave / SUNY is seeking an enthusiastic and energetic Housekeeping Attendant! As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.
Job Requirements:
- Greets guests in a friendly and professional manner
- Maintains brand and company standards for cleanliness in hotel guest areas
- Clean guest rooms; removal and stocking of linen, dust and sanitizes all areas of the guest room
- Makes bed, vacuums carpets, and cleans tile areas in guest rooms
- Reports maintenance deficiencies to maintain compliance with brand standards
- Uses chemicals, cleaners, and cleaning equipment properly
- Ensures cleanliness of public areas of the hotel
Additional Requirements:
- Good reading, writing, and oral skills
- A minimum of 1 year of experience in a hotel services environment preferred
- Friendly and dynamic individual and loves working with people
- Ability to maintain a good working relationship with other associates by promoting teamwork
- Ability to multi-task
Standards:
- Able to work alone without direct supervision
- Demonstrate a high degree of drive and determination
- Constantly recommend service and product improvement to better the operation
- Keep the work area clean and tidy at all times
- Attend all required meetings
- Follow proper payroll and uniform procedures
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Assist with responsibilities and duties in other departments and as assigned by management
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
- Weekdays, weekends, and holidays required
Physical Demand:
- Continuous standing and moving during shift
- Lifting/pushing/pulling/carrying required up to 30 lbs
- Bending/kneeling required
The Hampton Inn Albany Western Ave is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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