Room Attendant / Housekeeping

POSITION TITLE: Room Attendant REPORTS TO: Executive Housekeeper / General Manager ABOUT HAMPTON INN & SUITES WICHITA/MULVANE The Hampton Inn & Suites Wichita/Mulvane, managed by Vista Host Management & Development Company, is adjacent to the Kansas Star Casino, providing convenient access to entertainment, dining, and gaming. With 150+ guest rooms and suites, the hotel offers amenities like a free hot breakfast, indoor pool, and business center. Its location makes it ideal for guests seeking a fun getaway or a convenient stay while exploring Wichita. POSITION SUMMARY The Room Attendant is responsible for maintaining clean and orderly guest rooms, restocking amenities, and reporting any maintenance issues to ensure a high standard of service. This role requires attention to detail, efficiency, and a guest-focused attitude to create a positive, welcoming atmosphere for all hotel guests. WHO IS THIS POSITION FOR? The Room Attendant role is best suited for someone who: • Has a keen eye for detail and takes pride in keeping spaces clean and organized. • Enjoys working independently while supporting the housekeeping team. • Is proactive, reliable, and committed to maintaining high standards of cleanliness. • Thrives in a physically active role that requires multitasking and prioritizing tasks. WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k Program. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host’s expanding portfolio. DUTIES AND RESPONSIBILITIES Housekeeping Responsibilities • Provide a clean and safe environment for guests by cleaning and maintaining guest rooms and common areas. • Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet cleanliness standards. • Collect dirty linens and transport them to the laundry area, delivering fresh linens to room attendant carts as needed. • Restock guest room amenities, including towels, soaps, and toiletries. • Respond to guest requests in a timely manner, such as delivering extra linens or items from the front desk. • Assist with deep cleaning and organization of common areas and maintain the lobby functions. • Report any safety, maintenance, or housekeeping concerns to management. • Adhere to lost and found procedures, guest safety protocols, and hotel policies. • Acknowledge and greet guests in public spaces, anticipating and addressing their needs. General Responsibilities • Ensure efficient completion of daily room cleaning assignments in a timely manner. • Use supplies and equipment responsibly, reporting any shortages or issues to management. • Maintain a friendly and professional demeanor with guests and team members. • Follow established schedules and support other departments as needed, performing additional tasks assigned by management. • Comply with hotel safety guidelines and procedures to ensure a secure environment for guests and staff. POSITION REQUIREMENTS • Must be able to stand for extended periods, frequently moving within and about the facility. • Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs. • Must frequently handle objects and equipment necessary for cleaning and maintenance tasks. • Basic reading and writing skills for understanding assignments, checklists, and guest requests. • Flexibility to work nights, weekends, and holidays as needed.