Room Attendant (Housekeeping Department)
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Overview
Job Description
This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Summary
Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest. Adheres to specific Brand Standards as instructed.
Job Duties
Makes beds neatly with fresh linen (including: sheets, duvet, blankets and pillow cases). Makes rollaway beds, cribs, and sofa bed.
Removes dirty linen
Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe (if not being used). Inspects and restocks collateral. Wipes door frames, window sills, walls and baseboards, and arranges furniture properly. Cleans appliances, equipment, furniture and cupboards. High-dusts artwork.
If Applicable: Remove trash, sweep, dust any balcony/patio areas
Inspects marketing collateral, replacing expired or damaged items.
Cleans & disinfects bathrooms including: basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags.
Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards.
Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards.
Cleans mirrors, windows, vent cover, glass doors.
If Applicable: Cleans & disinfects kitchen including: counters, refrigerators, stove, tile, flooring, and walls using approved cleaning chemicals and rags.
Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments.
Reports items that require repair or additional cleaning to the appropriate person/department.
Restocks housekeeping cart.
Vacuums hallways.
Turns in all lost and found articles immediately.
Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door.
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