Room Inspector-Hotel Housekeeping
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$15-$19/hour
Benefits
Paid Vacation
Job Description
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
An IHG Room Inspector ensures guest rooms meet high brand standards by meticulously checking cleanliness and quality after housekeeping cleaning. They verify rooms are "fresh and welcoming," covering everything from bed-making to bathroom sanitation, and report maintenance issues. Key duties include inspecting rooms, coordinating with staff, and updating room status.
Key Responsibilities
- Quality Control: Inspects guest rooms, including bathrooms, for cleanliness, sanitization, and compliance with IHG brand standards.
- Maintenance Reporting: Identifies and reports maintenance issues, such as broken fixtures, malfunctioning equipment, or damages.
- Coordination & Reporting: Updates the Room Management System/Front Desk with the status of rooms (e.g., Clean/Vacant) and ensures prompt turnover.
- Team Leadership/Support: Assists in training new housekeeping employees, supervises staff, and ensures inventory is properly used.
- Guest Experience: Ensures all in-room amenities are stocked and that the room meets a high aesthetic standard to ensure guest satisfaction. Performs room attendant duties, when required. Performs other duties as requested by management.
Qualifications
- Experience: Often requires previous experience in hotel housekeeping or a similar role.
- Attention to Detail: Exceptional attention to detail is essential to identify hair, dust, or sanitation issues.
- Physical Stamina: Ability to stand, walk, kneel, and work in a fast-paced environment.
- Technical Skills: Knowledge of cleaning chemicals, safety protocols (e.g., MSDS, OSHA), and experience with Property Management Systems.
Benefits
- Hotel room discounts across IHG brands.
- Paid Time Off
· Performs room attendant duties, when required.
· What candidate traits are needed to be successful in this role?
· High school diploma or equivalent.
· Two years prior hotel housekeeping experience. Supervisory experience desired.
· Ability to multi-task and prioritize.
· Excellent communication and customer service skills.
· Ability to work a flexible schedule, including weekends and holidays.
Equal Employment Opportunity
Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.
Compensation: $15.00 - $19.00 per hour
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FAQs About Room Inspector-Hotel Housekeeping Jobs at Holiday Inn Express & Suites Chicago South-Lansing
What is the work location for this position at Holiday Inn Express & Suites Chicago South-Lansing?
This job at Holiday Inn Express & Suites Chicago South-Lansing is located in Lansing, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Holiday Inn Express & Suites Chicago South-Lansing?
Candidates can expect a pay range of $15–$19 per hour for this role.
What employment applies to this position at Holiday Inn Express & Suites Chicago South-Lansing?
Holiday Inn Express & Suites Chicago South-Lansing lists this role as a Full-time position.
What experience level is required for this role at Holiday Inn Express & Suites Chicago South-Lansing?
Holiday Inn Express & Suites Chicago South-Lansing is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Holiday Inn Express & Suites Chicago South-Lansing for this role?
Holiday Inn Express & Suites Chicago South-Lansing offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Holiday Inn Express & Suites Chicago South-Lansing?
You can apply for this role at Holiday Inn Express & Suites Chicago South-Lansing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.