Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Oversee daily room inventory, occupancy levels, and room status management to ensure optimal operational efficiency
- Manage and optimise room revenue through strategic pricing, forecasting, and yield management initiatives
- Supervise and coordinate the housekeeping and maintenance teams, including staff scheduling, induction, and performance management
- Monitor and maintain the highest standards of room cleanliness, maintenance, and guest-ready conditions across all guest rooms
- Liaise with the Front Office and Guest Services teams to ensure seamless communication and exceptional guest experiences
- Analyse occupancy data, revenue reports, and key performance indicators to identify trends and recommend improvements
- Address and resolve guest complaints and maintenance issues promptly and professionally
- Manage room maintenance requests and coordinate with engineering and housekeeping departments
- Maintain accurate records of room status, maintenance schedules, and inventory within the property management system
- Conduct regular quality assurance inspections and audits to ensure compliance with Fairmont standards
- Prepare detailed reports on room operations, occupancy rates, and revenue performance for management review
- Collaborate with the Sales and Marketing teams to support promotional activities and special events
- Ensure compliance with health, safety, and security protocols throughout the rooms division
Qualifications
- Minimum 3-5 years of experience in a Rooms Controller or similar rooms division management role within a luxury hotel environment
- Proven experience in room inventory management, occupancy forecasting, and yield management
- Demonstrated supervisory and team leadership experience with housekeeping and maintenance personnel
- Strong proficiency with property management systems (PMS) and hotel management software
- Excellent knowledge of revenue management principles and pricing strategies
- Solid understanding of health, safety, and security protocols within hospitality operations
- Exceptional communication and interpersonal skills with the ability to liaise effectively across departments
Additional Information
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
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FAQs About Rooms Controller - Fairmont Agra Jobs at Accor Hotels
What is the work location for this position at Accor Hotels?
This job at Accor Hotels is located in India, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Accor Hotels?
Employer has not shared pay details for this role.
What employment applies to this position at Accor Hotels?
Accor Hotels lists this role as a Full-time position.
What experience level is required for this role at Accor Hotels?
Accor Hotels is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Accor Hotels for this role?
Accor Hotels offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Accor Hotels?
You can apply for this role at Accor Hotels either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.