Roxy's Bar Supervisor

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Why this job matters

Bring the energy, set the tone, and lead the team! The Bar Supervisor is a hands-on leader who inspires bartenders, cocktail servers, bar backs, and beverage staff to deliver unforgettable guest experiences. With equal parts hospitality and accountability, this role ensures smooth operations, upholds compliance standards, and supports the team to provide exceptional service.

What you bring to the table

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Lead by example-supervising, coaching, and supporting the Roxy's bar and beverage team to create a fun, friendly, and professional environment where both staff and guests thrive.
• Oversee daily stocking, monitor inventory, and coordinate ordering for both the bar and slot beverage service, ensuring the team is always prepared.
• Jump into the action! This is a hands-on role that often means serving guests directly while supporting staff in a busy, fast-paced atmosphere.
• Troubleshoot guest issues with professionalism and warmth, balancing hospitality with adherence to OLCC and Gaming Commission standards.
• Partner with the Roxy's Manager to set and achieve service goals, maintain consistency, and continually elevate the guest experience.
• Monitor team performance, assist with coaching, and support performance evaluations to encourage growth and accountability.
• Assist in managing departmental costs and revenues with smart, efficient business practices.
• Oversee opening and closing procedures including cashiering, guest service, cleanliness, and stewardship-ensuring smooth transitions and operational excellence.
• Support conflict resolution and assure team alignment with gaming, OLCC, and management practices.
• Confidently run assigned shifts, including signing tenders, closing out cashiers, and resolving guest concerns in real time.
• Actively review and uphold departmental policies, procedures, and regulatory mandates, keeping compliance and consistency at the forefront.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Must-haves, nice-to-haves, and maybe some bonus points

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• Minimum two (2) years of supervisory experience in a food service environment demonstrating good people handling skills.
• Three (3) years of bartending experience required.
• Must be 21 years of age minimum with GED or HS Diploma.
• Must obtain a current Food Handler's Card and meet health, safety, and sanitation standards at all time.
• Must have valid OLCC permit and working knowledge of OLCC regulations.
• Previous experience in the hospitality field with demonstrated excellent customer service abilities.
• Demonstrated ability to successfully navigate the POS system and accurately manage a cash bank, credit card activity, and balance with corresponding paperwork at the end of your shift.
• Ability to work with minimal supervision and handle multiple priorities and tasks.
• Must be able to follow and provide clear verbal and written instructions to others.
• Comfortable communicating clearly and positively with both guests and teammates.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you.  You'll need to be available to work weekends, holidays, and evenings when we are busy. In this role, you'll I be required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. The employee must regularly lift and/or move up to 25 pounds. Occasionally sit. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do. 

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.