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Safety Operations Senior Analyst

TwitterPalo Alto, CA

$44 - $63 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$44-$63/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

About xAI

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

About the Role

As a Safety Operations Senior Analyst, you will contribute to xAI's mission by training and refining Grok to enforce our terms of service and support functions. Your work will directly impact the safety of our products, X, and Grok, by minimizing existential risks, enforcing xAI's rules, and promoting responsible development, helping to prevent illegal and harmful content.

Responsibilities

Your responsibility is to monitor and take action on content and behavior that goes against our terms of service, escalating as needed. This will include processing appeals, auditing automations, and properly labeling use cases in the system. You will provide labels, annotations, and inputs on projects involving safety protocols, risk scenarios, and policy compliance. You must support the delivery of high-quality curated data that reinforces xAI's rules and ethical alignment. In this effort, you will  collaborate with team members to provide feedback on  tasks that improve AI's defenses to detect illegal and unethical behavior, as well as align Grok with our rules enforcement. 

Required Qualifications

  • Expertise in improving Large Language Models (LLMs) to maximize efficiencies in enforcement and support and ability to propose solutions to increase security and safety of our platform.
  • Proven experience in online safety and reducing harm to protect our users and preserve Free Speech in the global public square. 
  • Ability to interpret and apply xAI safety policies effectively.
  • Proficiency in analyzing complex scenarios, with strong skills in ethical reasoning and risk assessment.
  • Strong ability to utilize resources, guidelines, and frameworks for accurate safety-focused actions and escalations.
  • Strong communication, interpersonal, analytical, and ethical decision-making skills.
  • Commitment to continuous improvement of processes to prioritize safety and risk mitigation.
  • Expertise in data analysis to identify emerging abuse vectors, uncover opportunities for operational efficiencies, and design automations that strengthen enforcement effectiveness and platform safety.

Preferred Qualifications

  • Experience working in a Trust and Safety for a social media company, leveraging AI or other automation tools.
  • Expertise in red-teaming and adversarial testing of Large Language Models to proactively identify novel abuse vectors, jailbreaks, and safety failure modes, with a proven ability to translate findings into concrete improvements for enforcement systems and platform robustness.

This role may involve exposure to sensitive or graphic content, including vulgar language, violent threats, pornography, and other graphic images. 

Location & Other Expectations

  • This position is based in Palo Alto, CA
  • The Palo Alto location is an in-office role requiring 5 days per week

COMPENSATION AND BENEFITS:

$43.75 - $62.50 USD hourly

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

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FAQs About Safety Operations Senior Analyst Jobs at Twitter

What is the work location for this position at Twitter?
This job at Twitter is located in Palo Alto, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Twitter?
Candidates can expect a pay range of $43.75–$62.5 per hour for this role.
What employment applies to this position at Twitter?
Twitter lists this role as a Full-time position.
What experience level is required for this role at Twitter?
Twitter is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Twitter for this role?
Twitter offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Twitter?
You can apply for this role at Twitter either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.