Sales Administration Analyst

Immediate need for a talented Sales Administration Analyst. This is a 06 months contract opportunity with long-term potential and is located in Lake Mary, FL(Hybrid). Please review the job description below and contact me ASAP if you are interested.Job ID:25-92290Pay Range: $30 - $31.66/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:

• Assist customer with Windows based applications on-boarding, account management and issue resolution as Primary support.
• Assist with internal & external customer communications via phone, email for efficient resolution.
• Function as Specialty Pharmacy/AIC/HS groups SME for existing and potential new business growth.
• Assist other departments as primary contact for all Specialty Pharmacy/AIC/HS group partnerships.
• Process management and engagement for customer retention.
• Communication outreach for existing partnerships optimization.
• Ability to multi-task and troubleshoot ongoing requests managing multiple key partnerships.

Key Requirements and Technology Experience:

• Key Skills;"Customer Service", "Account Management", "Speciality Pharmacy", "Sales Operations", "Process Improvement", "SAP" .
• Process Improvement Skills
• Ability to learn and retain new detail as well as apply them quickly
• Attention to detail
• Team player 
• 3 years customer service experience supporting inside or outside sales
• Advanced Microsoft Suite knowledge (Excel, Outlook, Word, One Note), SharePoint, SAP, Business Objects, SalesForce, EComm platform support
• Excellent phone and written presentation and communication skills required.
• Demonstrated ability to problem solve individually and as a team setting
• SAP experience is preferred but not required
• Logisitics experience
• At least 2 years of Process Improvement experience
• Professional demeanor
• Strong administrative skills
• High school diploma, bachelors preferred .

Our client is a leading Healthcare and Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.