Sales Administrative Assistant

Summary/ObjectiveThe Sales Administrative Assistant performs a variety of clerical and administrative duties to support the Sales Team and the Branch.Essential FunctionsReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Always present a professional image to customers and vendors

Establish friendly relations with customers and maintain ongoing relations with the customers

Assist the sales team in providing quotes to the customer

Enter sales orders into the Prophet 21 system

Provide assistance and directions to walk-in customers and visitors

Handle all incoming calls to the main line

Perform billing duties as needed

Occasionally remit payments for Will Call and Credit Card payments sent via email per customer request

Enter purchase orders into the Prophet 21 system.Purchase material

Expedite orders

Compile Cert Packets for customers

Schedule shipments

Follow-up on shipped orders

Help resolve customer issues

Work with warehouse personnel to follow up on order status, aid in problem resolution, etc.Backup receiving

Scan and link documents into the Prophet 21 system

Balance Cash DrawerOrder all office/overhead supplies

Prepare Bills of LadingContact shipping vendors to arrange daily pick-upsDocument freight charges for invoicing

Competencies (Knowledge)Excellent computer knowledge with proficiency in database management and word processing

Data entry skills

Understanding of the sales process

High energy level

Ability to perform multifaceted projects in conjunction with day-to-day activities

Excellent communication skills, both verbal and written

Professional demeanor

Resourceful, well organized, highly dependable, efficient, and detail-orientedTeam player

Supervisory ResponsibilityThis position has no supervisory responsibilities.Work EnvironmentThis job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.Physical DemandsThis is a largely sedentary role. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; bend, stoop, or squat; talk or hear; and taste or smell. Pushing, pulling, and lifting approx. 25 lbs. when working with product in the warehouse. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Expected Hours of WorkThis is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m.TravelNo travel is required for this position.Required Education and ExperienceHigh school diploma or equivalent.Two to three years' previous administrative experience.Preferred Education and ExperienceKnowledge and experience with the Prophet 21 system

Other DutiesPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.