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Sales and Customer Service Representative

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Career Development

Job Description

Responsive recruiter
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust!
We meet and exceed expectations so you see Extraordinary Results!
We make a big deal about life’s accomplishments by remembering to Celebrate!
Job Position: Sales and Customer Service Representative
We are flexible and work with you on a schedule that is compatible for weekday and evening shifts, but MUST BE ABLE TO WORK SATURDAYS AND SUNDAYS. We are a fast-paced customer relations environment. Multi-tasking skills a must!
Duties and Responsibilities include the following. Other duties may be assigned.
1. Processes student registrations and membership packages using effective sales/customer service techniques.2. Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.3. Schedules and manages birthday/pool parties. Supervises private party staff.4. Resolves customer concerns/complaints using a professional approach.5. Assists members with purchases of merchandise and vending.6. Greets parents and students as they report to the front desk.7. Checks in students on the attendance tracking system.8. Maintains cleanliness of the front desk area, Treasure Island Pro Shop, changing areas, restrooms and observation area.9. Checks voicemail and email correspondence and responds in a timely manner.10. Updates informational displays with accurate and timely promotions and literature.11. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.12. Makes collection calls to resolve open account problems.13. Prepares twice daily student lesson schedules for use by instructors and management staff.14. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.
Compensation: $10.00 - $15.00 per hour

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Automate your job search with Sonara.

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FAQs About Sales and Customer Service Representative Jobs at Greenville

What is the work location for this position at Greenville?
This job at Greenville is located in Greenville, South Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Greenville?
Candidates can expect pay range between $10–$15 for this role.
What employment applies to this position at Greenville?
Greenville lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Greenville?
Greenville is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Greenville for this role?
Greenville offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Greenville?
You can apply for this role at Greenville either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.