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Sales and Marketing Representative

SERVPRO Team FriermuthKennewick, Washington
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Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
If you’re energized by building relationships, enjoy being out in the community, and want a role where your effort directly drives results, this is a fun, rewarding, and challenging opportunity. As a Sales & Marketing Representative (SMR), you are the face of SERVPRO in the market—connecting with clients, opening doors, and helping businesses and property owners recover when it matters most.
Why This Role Is Exciting
  • People-first, relationship-driven work – You’ll spend your days meeting business owners, property managers, insurance professionals, and community leaders.
  • Visible impact – Your work directly contributes to growth, customer trust, and rapid response when emergencies occur.
  • Professional growth – Ongoing coaching, training, and development in sales, marketing, and the restoration industry. 
Our Team Culture & Core Values
At SERVPRO Team Friermuth, culture matters. We believe strong results come from strong people who are aligned around shared values. Our Sales & Marketing Representatives are expected to live these values every day—internally with teammates and externally with clients and partners.Heart & Hustle – Give Your Best - We show up prepared, motivated, and ready to put in the work. This role rewards effort, consistency, and a positive attitude.Accountability – Own the Outcome - We take responsibility for our actions, follow through on commitments, and measure success by results—not excuses.Alignment – One Team. One Mission. Zero Excuses. Teamwork Wins. - Sales, operations, and leadership work together. You are never on an island—we win as a team.Positivity – Here to Help - We approach challenges with optimism and professionalism, especially when our clients are experiencing stressful situations.Integrity – Do What Is Right - Trust is everything. We do the right thing for clients, partners, and each other—always.
If you want a role where culture is real, expectations are clear, and performance is recognized, you’ll feel at home here.
Role Summary
The Sales & Marketing Representative is responsible for promoting and selling SERVPRO services within an assigned territory. This role focuses on growing and developing a customer base using a structured route-selling approach—identifying new prospects, strengthening existing relationships, and consistently following up to exceed sales goals. You will leverage SERVPRO’s industry-leading tools, including Key Differentiators and the Emergency Ready Program (ERP), to educate clients and position SERVPRO as their trusted restoration partner.
What You’ll Do
Business Development & Sales
  • Build and manage a strong referral network through daily route visits and relationship-building activities
  • Execute a consistent contact business development cycle and track progress
  • Develop and achieve individual sales objectives aligned with company goals
  • Monitor and follow up on referred jobs to ensure client satisfaction and service excellence
Marketing, Events & Community Involvement
  • Coordinate and participate in client appreciation, entertainment, and networking events
  • Participate in professional associations and industry networking activities 
What We’re Looking For
  • Minimum 2 years of business-to-business sales experience, preferably in a service-based industry
  • Strong interpersonal, communication, and relationship-building skills
  • Results-driven mindset with strong organization and follow-through
  • Comfort using CRM systems and standard business software
  • Experience in restoration, insurance, or commercial services is a plus (but not required) 
  • Ability to successfully complete a Servpro required background check and drug screen subject to applicable law. 
About SERVPRO
SERVPRO is a trusted leader in cleanup and restoration services, helping homes and businesses recover from fire, water, mold, and other disasters. Each SERVPRO franchise is independently owned and operated, combining the strength of a national brand with local expertise and care.
If you enjoy connecting with people, thrive on challenge, and want a career where your work truly matters, we’d love to hear from you.
Benefits
SERVPRO Team Friermuth offers:
  • Dental insurance- Available day 1
  • Health insurance- Available day 1, with 5 different plans to select from
  • Vision insurance- Available day 1
  • 401(k) after 1 year with 4% employer match
  • Health savings account
  • Paid sick leave
  • 1 week paid vacation time
  • 6 paid holidays throughout the calendar year after 90 days
  • Employee referral program
  • Career path planning and training
  • Employee recognition programs
Base + Commission:This position offers a base salary plus a commission structure of 1-2% on gross revenue collected from generated direct referrals. Salary range listed refers only to the base salary portion of pay package
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
Compensation: $50,000.00 - $60,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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FAQs About Sales and Marketing Representative Jobs at SERVPRO Team Friermuth

What is the work location for this position at SERVPRO Team Friermuth?
This job at SERVPRO Team Friermuth is located in Kennewick, Washington, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at SERVPRO Team Friermuth?
Employer has not shared pay details for this role.
What employment applies to this position at SERVPRO Team Friermuth?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at SERVPRO Team Friermuth?
You can apply for this role at SERVPRO Team Friermuth either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.