Sales And Service Specialist (37891)
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Overview
Compensation
$16+/hour
Job Description
The TNC Sales and Service Specialistis an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers
Wages: $16.00/hr.
- Ensure optimal operational efficacies to provide customers the best rental car experience.
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Assist customers with various post rental inquiries that involve the rental and billing process.
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
Professional Experience:
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service.
- Strong time management and organizational skills are required.
- Computer literate and detailed orientated.
- Must have a valid driver's license with an acceptable driving record.
Knowledge:
- Customer service resolution practices.
- Excellent communication techniques.
- Sales Management/Coaching ability.
Skills:
- Demonstrate good written and oral communication skills.
- Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- Ability to work flexible shifts including weekends and holidays; and work overtime as required.
- Willing to work outdoors during all weather conditions.
- Assist with special administrative projects when needed.
- Ability to stand for long periods of time.
- Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
Automate your job search with Sonara.
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FAQs About Sales And Service Specialist (37891) Jobs at Hertz
What is the work location for this position at Hertz?
This job at Hertz is located in Harvey, LA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hertz?
Candidates can expect a pay range of $16 (per hour).
What employment applies to this position at Hertz?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Hertz?
You can apply for this role at Hertz either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.