Sales Associate

Lands' EndCockeysville, MD

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Overview

Schedule

Part-time

Career level

Senior-level

Job Description

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.

Positions are part-time, approximately 25 hours per week.

Job Responsibilities:

Drives sales by utilizing approved consultative selling practices to identify
customer needs and provide appropriate solutions; this can include suggesting
outfitting options and related items to generate multiple unit sales, providing
fitting room assistance, and participating in customer outreach activities
Provides highest degree of customer service; including courteously,
conversationally greeting customers, adjusting individual customer attention
based on store traffic, suggesting solutions based on customer interests and
needs
Maintains knowledge of Lands' End website navigation and leverages this
option for customer solutions when the product is not available in the store
Processes customer transactions efficiently using the POS and online system,
including sales, returns, exchanges, etc. in accordance to authorized
procedures
Maintains knowledge of Lands' End products and services, along with current
fashion trends to enhance level of customer service and generate sales
Performs markdown and other promotional activities as needed
Responsible for stock replenishment and adhering to visual brand standards.

Qualifications:

Excellent selling skills
Ability to communicate effectively with customers and fellow employees
Ability to receive feedback and take action when appropriate
Ability to follow written and verbal instruction and meet deadlines on projects/tasks
Flexible and adaptable to change
Knowledge of Lands' End merchandise is strongly preferred
Previous experience in retail strongly preferred
Availability and flexibility to work varied hours to support the needs of the business
Ability to stand for long periods of time
Ability to lift boxes up to 40 pounds

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FAQs About Sales Associate Jobs at Lands' End

What is the work location for this position at Lands' End?

This job at Lands' End is located in Cockeysville, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Lands' End?

Employer has not shared pay details for this role.

What employment applies to this position at Lands' End?

Lands' End lists this role as a Part-time position.

What experience level is required for this role at Lands' End?

Lands' End is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Lands' End?

You can apply for this role at Lands' End either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.