Sales & Install Manager
ADT Security Services, IncEvansville, IN
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Career Development
Job Description
JobID: 3022002
Category:
JobSchedule: Full time
Posted Date: 2026-09-09T21:26:11+00:00
JobShift:
:
Summary:
The Sales & Install Branch Manager is responsible for ensuring strong customer satisfaction. This role leads a small team combined of Solutions Advisors and Installation Technicians, drives local sales activities, and ensures that installation services are delivered safely, efficiently, and according to company standards.
Duties and Responsibilities:
- Leadership & Team Management- Supervise, coach, and develop branch staff including Solutions Advisors and Install Techs. Schedule and assign daily work activities for installation teams to meet customer timelines. Conduct performance evaluations, manage staffing needs, and participate in hiring decisions.
- Sales Management- Drive local sales strategy to meet or exceed revenue targets. Support Solutions Advisors with customer presentations, pricing guidance, and closing deals. Monitor sales pipeline and performance metrics, providing weekly updates to Area Sales & Installation Manager. Maintain strong relationships with key customers and partners in the local market.
- Customer Service & Quality Assurance- Ensure high-quality customer experience from initial sales call through installation completion. Resolve escalated customer concerns quickly and effectively. Conduct post‑installation reviews to maintain service quality standards.
- Safety & Compliance- Enforce safety protocols for installation teams and branch operations. Conduct regular safety meetings and ensure regulatory adherence (OSHA, local codes, etc.). Maintain documentation and reporting for audits or inspections.
Skills and Competencies:
- Minimum 3-5-years management experience in sales, installation or service environment
- Ability to manage multiple priorities and disciplines.
- Prior experience managing a small team in field‑based environment.
- Strong leadership, communication, and customer service skills.
- Ability to manage budgets, scheduling, and operational workflows.
- Working knowledge of installation processes, field operations, or related technical environment.
Minimum Qualifications:
- High school diploma or equivalent.
- 4-year college degree in business administration, marketing, operations, or other related field of discipline or equivalent experience.
- Minimum 5 years of operations and operations management experience.
- At least 3 years of experience in leadership operations.
Preferred Qualifications:
- Must be adept at building engagement and alignment through strong people leadership, including exceptional talent development, and effective communication and collaboration.
- Ability to collaborate and input with functional leadership to support growth and development of operations and sales team.
- Assessing, coaching, and developing talent and managing multi-disciplinary organizations.
- Establishing business direction and executing strategy development and implementation.
- Leading a significant business unit of similar size; scoping, designing, and implementing business solutions to build/grow a market.
Required Licensing or Certifications:
- May be required
Working Conditions:
Physical Requirements:
- Sit (Continually=67-100% of workday)
Communication Skills:
- Writing, Talking/Hearing on the phone (Continually=67-100% of workday)
Working Environment Requirements:
- Field office (Continually=67-100% of the workday)
Travel:
- Local travel required
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FAQs About Sales & Install Manager Jobs at ADT Security Services, Inc
What is the work location for this position at ADT Security Services, Inc?
This job at ADT Security Services, Inc is located in Evansville, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ADT Security Services, Inc?
Employer has not shared pay details for this role.
What employment applies to this position at ADT Security Services, Inc?
ADT Security Services, Inc lists this role as a Full-time position.
What experience level is required for this role at ADT Security Services, Inc?
ADT Security Services, Inc is looking for a candidate with "Director" experience level.
What benefits are offered by ADT Security Services, Inc for this role?
ADT Security Services, Inc offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at ADT Security Services, Inc?
You can apply for this role at ADT Security Services, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.