Sales & Catering Coordinator at the Coeur d'Alene Resort

Now Hiring: Sales and Catering Coordinator at Coeur d'Alene ResortBe the key player in crafting unforgettable events and celebrations

About Coeur d'Alene Resort: The Coordinator will support the Sales, Catering and Conference Services Managers with daily activities and specific responsibilities related to incoming leads and facilitation of customer events. The role will include interaction with internal managers and external clients while ensuring the highest level of customer service. This role will periodically be required to be available in-person for catered events on evenings and weekends. 

The Role: As a Sales and Catering Coordinator, you will assist with event planning, coordinate details with clients and internal teams, and help deliver exceptional service for weddings, meetings, and special events.

Key Responsibilities:

• Field and qualify inquiries, provide basic information  
• Responsible for sales and service of events as assigned  
• Provide support for special projects and contribute to the enhancement of work processes and systems  
• Generate contracts and banquet event orders for customer review, signature and distribution  
• Deposit collection and follow-up through Sertifi  
• In person coordination as needed with catering event planners while on-site  
• Create menus and labels for food & beverage events  
• Contact vendors to source items needed for events  
• Assist with pre-planning and site visits including setting up transportation, dining reservations, golf & spa appointments, guestroom reservations and creating the agenda for the clients to review 

What We're Looking For:

• Associates or Bachelors Degree preferred  
• One year of food and beverage or catering experience preferred  
• Good verbal, listening and written communication skills  
• Must be able to work individually and in a team environment 

• Ability to multitask and manage deadlines in a fast-paced environment

• Friendly and professional demeanor with excellent customer service skills

• Proficiency with computer software such as Microsoft Office and event management tools

• Flexibility to work occasional evenings or weekends

Why Join Us:

• Work in a beautiful resort setting known for exceptional hospitality

• Play a vital role in creating memorable guest experiences

• Access to resort-wide employee benefits and perks

Benefits & Compensation

Daily Perks:

• Employee meals

• Free parking

• 20% discount at all resort restaurants

• Free daily cruises (subject to availability)

• Discounted room and golf rates

Health & Wellness:

• Medical, dental, vision, and life insurance (available to full-time employees after 60 days)

• Access to an on-site clinic exclusive to resort employees with benefit coverage

• Flexible reimbursement plan

Retirement:

• 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)

Paid Time Off:

• After 6 months: 7 days

• After 1 year: 10 days

• After 2–4 years: 15 days

• After 5+ years: 20 days

Holiday Pay:

• Time and a half for hours worked on Thanksgiving and Christmas