Sales & Production Coordinator
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Overview
Job Description
Start in Production. Grow into Sales. Own the Customer Journey.
At Floor Coverings International, we're not just a flooring company - we're the #1 mobile flooring franchise in North America. We bring the showroom to our customers' homes and manage every step of the flooring process.
We're hiring a Sales & Production Coordinator - a unique hybrid role for someone who understands flooring installations and is ready to step into a sales-facing position. If you enjoy problem-solving, working with people, and seeing a project through from start to finish, this is a high-growth opportunity.
What You'll Do
Sales & Customer Experience
- Visit customers in their homes, assess project needs, and recommend flooring solutions
- Present samples and designs using our Inspired Sales System
- Close deals with a consultative, low-pressure approach focused on building trust
- Maintain clear, consistent communication with customers from sale to post-install
- Follow up after installation to ensure satisfaction, collect reviews, and build referrals
Production Management
- Create and manage job folders, work orders, and installation timelines
- Order materials, coordinate deliveries, and stage jobs for install
- Schedule and oversee subcontractors, ensuring quality, safety, and professionalism
- Conduct job-site walkthroughs before, during, and after installation
- Manage change orders, address issues, and serve as the on-site point of contact
- Ensure jobs are delivered on time, on budget, and with high customer satisfaction
Marketing & Lead Gen
- Re-engage old leads and manage your active pipeline
- Participate in local events, home shows, and neighborhood canvassing
- Support our brand presence through community networking and visibility
You're a Great Fit If You:
- Have 2+ years in flooring production or installation coordination
- Are excited to transition into a sales/customer-facing role
- Are highly organized, detail-oriented, and proactive
- Enjoy managing projects and creating great customer experiences
- Are comfortable with technology (we use tablets, CRMs, and digital sales tools)
- Have a valid driver's license and reliable transportation
What We Offer:
- Paid training in both production and sales (includes product and systems knowledge)
- Base pay + commission on closed sales
- Bonus opportunities based on production and customer satisfaction
- Branded apparel, tools, and mobile showroom provided
- Travel incentives and annual conventions for top performers
- Opportunities to grow into full-time sales, operations, or leadership roles
- Family-owned, values-driven work culture
This is Your Next Step If You Want To:
Leverage your flooring knowledge
Learn sales in a proven, supportive system
Manage the full customer journey, end to end
Grow into a high-performing, high-earning career
Apply today to join the Floor Coverings International team and build a career you're proud of - from the ground up.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
