Sales & Legal Operations Associate

Company Overview

Neal R. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company. With headquarters in Washington, DC, we serve private industry, large and small law firms, local, state and federal government agencies, associations, meeting planners, nonprofits, and courts.

Position Overview

We are seeking an energetic and motivated individual to join our growing team in Washington, DC, as a Sales & Legal Operations Associate. This unique split role offers a comprehensive opportunity to contribute to our core legal service operations while also engaging in vital sales and outreach efforts. We hire intelligent, well-rounded people from a variety of backgrounds.

NRGCO provides comprehensive paid training to new hires, equipping you with the tools necessary to succeed. No prior experience in document events or legal operations is required. While sales experience is preferred for the sales aspect, it is not a requirement. This position provides broad business experience in a small company setting with exposure to the legal, judicial, and government sectors. We are committed to internal growth and career development; many of our management and executive team members began their careers in similar entry-level positions within our company.

Location and Hours: this is a hybrid role which combines corporate office-based operation and field operations in the DC metro area. Occasional remote work opportunities. Working hours are generally Monday to Friday, 9am-5pm. The office is located at 1716 14th St NW Ste. 200, Washington, DC 20009 .

Responsibilities:

As a Sales & Legal Operations Associate, you will be cross-trained and responsible for a diverse set of duties, including:

• Assist in company administrative functions including but not limited to scheduling, billing, print/production, transcription, and/or marketing.
• Participating in office related duties include answering phones, data entry, email response and proofreading.
• As a member of the field operations team, you will also need to document legal proceedings and other events at client locations and online.
• Processing orders and invoicing clients accurately and efficiently.
• Utilizing our in-house training to become proficient in field operations.
• Schedule will include a mix of days in office, at client locations throughout the DMV area, and from home - reliability and punctuality is a must!
• Engaging in proactive sales calls and outreach to new and existing clients (attorneys and other business professionals) to promote NRGCO's services.
• Identifying a customer's needs, pitching relevant services and ensuring they have a positive experience from start to finish.