Sales Coordinator

Balance ClaimsIndianapolis, IN

Apply with Sonara

Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

About Balance Platforms, LLCBalance Platform, LLC (https://balanceclaims.com) is a Business Process Outsourcing (BPO) firm and Third Party Administrator (TPA) that is focused on assisting contractors and businesses to offload the management of their construction job file administration work. This includes both the estimates and supplements work processes as well as other associated ancillary functions. We partner with most of the leading technology platforms and vendors in the contractor services space to deliver thorough, compliant, and timely construction job file management. This allows our clients to focus on selling, building, and billing. Acting as a direct extension of our clients, we work within their platforms and processes to provide seamless and timely delivery with a focus on customer service and business process.

Job SummaryWe are seeking a Sales Coordinator to support our sales and client onboarding functions. This role handles inbound lead qualification and appointment setting for the sales team or Account Executives to close, manages main line inbound calls, and assists with client setup once a deal closes. It's an admin-and-support seat on the sales side, not a closing role, built for someone who wants to learn the business from the inside and grow into a direct sales position over time.

Responsibilities and Duties

Lead Qualification: Field inbound leads, ask the right screening questions, and determine fit and readiness before handing off.
Appointment Setting: Schedule and coordinate qualified calls and meetings for the sales team or Account Executives to close.
Inbound Call Management: Serve as a primary point of contact for main line inbound calls, routing and resolving as appropriate.
Client Onboarding & Implementation: Assist with onboarding tasks and initial account setup once a lead converts to a client, including implementation support when requested.
Revenue Enablement Support: Support the revenue enablement team as necessary.
Metrics & KPIs: Maintain target metrics around call volume, meetings set, and lead quality passed to sales.

Qualifications and Skills

Strong verbal and written communication skills; comfortable on the phone.
Detail-oriented and organized; able to manage multiple inbound touchpoints at once.
Familiarity with HubSpot and Microsoft Office Suite a plus.
No prior sales experience required, but an interest in growing into outbound sales, account management, estimating, or supplementing is a plus.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Sales Coordinator Jobs at Balance Claims

What is the work location for this position at Balance Claims?

This job at Balance Claims is located in Indianapolis, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Balance Claims?

Employer has not shared pay details for this role.

What employment applies to this position at Balance Claims?

Balance Claims lists this role as a Full-time position.

What experience level is required for this role at Balance Claims?

Balance Claims is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Balance Claims for this role?

Balance Claims offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Balance Claims?

You can apply for this role at Balance Claims either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.