Sales Customer Care Specialist - BDC Sales Agent
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$16-$20/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Wheelers of Marshfield is currently looking for a Sales Customer Care Specialist-BDC Sales Agent. The Customer Care Specialist generates and qualifies leads via phone and email, schedules sales appointments, and maintains CRM records while delivering strong customer service to support conversion and retention.
About Us
We are Central Wisconsin’s leading Chevrolet, Buick and GMC dealer. The Wheeler family prides itself on being big enough to serve its customers, but still small enough to know them as well. If this resonates with you, then apply today!
Find more about the Wheeler Family Auto Group here
Customer Care Specialist Responsibilities
- Engage with potential customers through phone calls and emails to generate leads.
- Qualify leads by assessing their needs and interests in products or services.
- Schedule appointments for sales representatives to meet with interested clients.
- Maintain accurate records of customer interactions and follow-ups in the CRM system.
- Collaborate with the sales team to develop strategies for improving conversion rates.
- Provide exceptional customer service to enhance client satisfaction and retention.
Customer Care Specialist Qualifications
- Must be able to thrive in a fast-paced and changing environment and able to sit for a long period of time
- Strong Computer Skills
- Customer Service/Call Center experience preferred
- Serves as telephone back-up.
- Answers product and service information.
- Maintains professional appearance.
- At least 18 years of age
- Other tasks as assigned.
Experience:
- Call center: 1 year (Preferred)
Education:
- High school or equivalent (Preferred)
Salary: $16.00 - $20.00 per hour
Schedule:
Monday to Friday 9:00am- 6:00pm & rotating Saturdays 8:00am- 4:00pm
BENEFITS
- Pay ranges based on productivity and experience
- Paid technician training and certifications
- State-of-the-art facility
- No Sundays & paid time off on major holidays
- Uniforms provided and cleaned
- Professional service advisors to work with
- Competitive health benefits
- Paid Time Off
- 401K w/ Match
- Employee Discounts on Purchases
- Dental
- Vision
- Health Care
- Short Term / Long Term Disability, Critical, Accidental, and Life Insurance
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Automate your job search with Sonara.
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FAQs About Sales Customer Care Specialist - BDC Sales Agent Jobs at Wheelers Family Auto Group
What is the work location for this position at Wheelers Family Auto Group?
This job at Wheelers Family Auto Group is located in Marshfield, Wisconsin, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Wheelers Family Auto Group?
Candidates can expect a pay range of $16–$20 per hour for this role.
What employment applies to this position at Wheelers Family Auto Group?
Wheelers Family Auto Group lists this role as a Full-time position.
What experience level is required for this role at Wheelers Family Auto Group?
Wheelers Family Auto Group is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Wheelers Family Auto Group for this role?
Wheelers Family Auto Group offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Wheelers Family Auto Group?
You can apply for this role at Wheelers Family Auto Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.