Sales Development Representative - Outbound

Job Description

What you'll own

• Proactively prospect and engage potential customers through outbound calls, emails, and multi-channel outreach to generate new business opportunities

• Qualify outbound leads by identifying customer needs, pain points, and alignment with company solutions

• Schedule high-quality meetings between qualified prospects and Account Executives to build a strong sales pipeline

• Maintain accurate records of all outreach activities, lead status, and follow-ups in CRM tools (e.g., Salesforce)

• Collaborate closely with sales partners to ensure seamless lead handoff and alignment on target accounts and messaging

What you'll bring

• Outbound Activity Execution: Ability to consistently meet activity benchmarks (e.g., 85-100 calls and 40-60 emails per day) while maintaining quality outreach

• Lead Qualification Skills: Proven ability to identify decision-makers, assess business needs, and qualify leads against defined criteria

• Pipeline Generation: Track record of setting qualified meetings (SQLs) and contributing to pipeline growth (e.g., 15-25+ meetings per month depending on quota)

• CRM & Sales Tools Proficiency: Experience using tools like Salesforce, Outreach, or similar platforms to manage activity, maintain data accuracy, and track pipeline performance

• Communication & Messaging Effectiveness: Strong verbal and written communication skills with the ability to articulate value propositions and handle objections in a concise, compelling way

It's a bonus if you have

• Experience in a high-volume outbound sales or lead generation role (e.g., SDR, BDR, or inside sales), ideally within fintech, payments, or SaaS

• Demonstrated resilience and coachability, with the ability to handle rejection and continuously improve through feedback

• Bachelor's degree in Business, Communications, or a related field (or equivalent professional experience)

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career

Global.

Our perks - what we'll bring for you

• We know it's bigger than just your career. It's your life and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

• Opportunities to grow your skills and build your career within a global business

• Access to learning, development and on-the-job experiences that expand your expertise

• A supportive, inclusive team environment where your ideas and input matter

• Time to give back through community and charity initiatives

• A global employee assistance program to support your wellbeing

• Recognition through a global platform that celebrates your achievements. https://jobs.globalpayments.com/en/why-global-payments/benefits/

Compensation

• Ready to grow your career and your paycheck? Here's the breakdown

• Hourly pay of $19.23.

• Annual On-Target Earnings (OTE): $76k plus

• Your total compensation will depend on your skills and performance.

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.