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Sales Engineer (Enterprise AI / Service Intelligence)

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

At Aquant, we’re transforming how service organizations leverage AI to drive smarter decisions and better outcomes. As a Sales Engineer, you won’t just support deals, you’ll shape how customers understand and adopt AI at an enterprise level.

We are looking for an experienced Sales Engineer to partner closely with our sales team in driving enterprise deals for Aquant.ai. This is a highly strategic, customer-facing role where you will translate complex technical capabilities into clear business value, while confidently engaging with senior technical stakeholders, including CIOs, CTOs, and heads of service operations.

You will act as the technical backbone of the sales process: leading discovery, demonstrating our AI-driven service intelligence platform, and addressing deep architectural and integration questions with credibility.

What You’ll Do

  • Collaborate with Account Executives to drive technical strategy and solution design across the full sales cycle

  • Lead technical discovery sessions to uncover customer requirements, data environments, and constraints

  • Design and position solutions that align Aquant’s capabilities with customer business and technical goals

  • Lead high-stakes technical engagements, delivering demos and presentations that secure executive buy-in

  • Translate AI/ML concepts, data pipelines, and platform architecture into clear, business-relevant messaging for both technical and executive audiences

  • Build credibility with CIOs and senior stakeholders by confidently addressing complex technical questions

  • Articulate system architecture, data flows, security, deployment models, and integration approaches (APIs, CRM, FSM, ERP systems)

  • Drive technical validation through POCs, pilots, and evaluations, ensuring customers understand implementation considerations and expected outcomes

  • Identify and mitigate technical risks throughout the sales process

  • Partner with product and engineering teams to address advanced requirements and edge cases

  • Provide structured feedback from the field to inform product development and refine messaging and positioning

What We’re Looking For- Experience

  • 5+ years in a Sales Engineer / Solutions Engineer / Pre-Sales role

  • Experience selling complex AI or SaaS/analytics platforms to enterprise customers

  • Proven ability to engage with senior technical stakeholders (CIO, CTO, enterprise architects)

  • Strong understanding of modern data architectures (data lakes, pipelines, ETL, APIs)

  • Familiarity with AI/ML concepts and the ability to explain them without jargon

  • Experience with enterprise systems such as Salesforce, ServiceNow, or other FSM/ERP platforms

  • Knowledge of cloud environments (AWS, Azure, GCP) and enterprise security considerations

  • Exceptional ability to translate technical detail into business value

  • Confident presenting to both technical and non-technical audiences

  • Comfortable handling objections and thinking on your feet in high-stakes conversations

  • Customer-first and solutions-oriented

  • Collaborative and comfortable working cross-functionally

  • Curious, adaptable, and excited about AI-driven products

  • Hands-on experience using AI tools to build custom demonstrations

Nice to Have

  • Experience in service operations, field service management, or industrial/service organizations

  • Background in data science, analytics, or AI-driven applications

  • Experience with POCs, pilots, or enterprise implementation discussions

It's not enough to have a cool product, join us because you share our values:

These guiding values inspire every Aquant employee. They are how we operate and enable our company as a whole to have a greater impact and achieve our vision:

  • Be Humble and Respectful: We are one team, where collective success is more important than individual ego. Treat your colleagues with respect and empathy, act with good intent and value everyone’s contributions.

  • Be Curious: Keep learning, and asking questions to understand complex situations. Embrace new challenges. Keep an open mind, and be receptive to feedback.

  • Take Ownership: Focus on achieving measurable and meaningful outcomes. Take decisive action, solve problems proactively, and take ownership for projects and results.

  • Act with Integrity: Act with Integrity. Do great things while doing the right thing for your customers and colleagues.

Some of our benefits:

  • We’ve got you covered: From medical, dental, vision, life, and 401k match & retirement, we’re here to support your physical, mental, and financial well-being.

  • Support yourself and those you love: We offer parental leave to full-time employees across all Aquant locations.

  • Vacation your way: We want to make sure you have time to meet your personal needs with generous PTO and flexible vacation planning.

  • Everyone is an owner: We want everyone to feel ownership over their work and what we are building here, which is why we offer equity to full-time employees.

  • Build your career: Every Aquant employee is in control of their career development with our learning stipends, tools, and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Aquant is committed to hiring a diverse and talented workforce. We participate in the E-Verify program to ensure that our employees are authorized to work in the United States.

Automate your job search with Sonara.

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FAQs About Sales Engineer (Enterprise AI / Service Intelligence) Jobs at Aquant

What is the work location for this position at Aquant?
This job at Aquant is located in Newton, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Aquant?
Employer has not shared pay details for this role.
What employment applies to this position at Aquant?
Aquant lists this role as a Full-time position.
What experience level is required for this role at Aquant?
Aquant is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Aquant for this role?
Aquant offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, Parental and Family Leave, Flexible/Unlimited PTO, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Aquant?
You can apply for this role at Aquant either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.