Sales Manager

We are looking for a high-performing Sales Manager. The successful candidate will meet our customer acquisition and revenue growth objectives. Sales manager responsibilities include developing key growth sales strategies, tactics, and action plans. Successful execution of these strategies is required to achieve your financial targets. Sales manager duties will include hitting annual targets, building relationships, and understanding customer trends.

Working with the General Manager, Regional Revenue Manager, and the Regional Director of Sales, optimally merchandize revenue potential for assigned property and ensure customers have a memorable hotel experience.

Develop and execute Sales action plans, maintain positive interdepartmental relations, and complete special projects as assigned by the General Manager, Regional Director of Sales and/or Senior Vice President of Sales and Marketing.

PRE-REQUISITES

• Previous direct selling experience in a hotel.
• Demonstrated success in developing a market.
• Experience selling IHG and/or Hilton Select Service lodging to Corporate and weekend market segments is a plus.
• Hotel operations experience preferred.

MARKETING AND SALES MANAGEMENT

• Develops/assists with development of the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment.
• Implements hotel’s marketing and sales plan.
• Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
• Identifies and maintains constant communications with the hotel’s key accounts.
• Establishes lists of top accounts and top target accounts. Maintains communication with these accounts monthly.
• Actively sells room nights through outside sales calls, telemarketing, tours, etc.
• Actively markets the hotel through advertising, blitzes, direct mail campaigns, etc.
• Actively sells to in-house guests (greeting tours, talking with guests at continental breakfast to solicit additional leads, etc.).
• Knows the competition well. In addition, is familiar with all “business” in the market, where that “business” stays and why.

GUEST SERVICES

• Supports guest service as the hotel’s driving philosophy.
• Personally demonstrates a commitment to guest service by responding to guests’ needs.

HUMAN RESOURCES

• Ensures that hotel employees (especially front desk staff) are familiar with key accounts and their specific needs and arrangements (rates, room types, key contacts, etc.).