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Sales Manager

PylonSan Francisco, California
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Overview

Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Retirement Savings
Dental Insurance
Health Insurance

Job Description

Pylon is a Series B, AI-native B2B company building the next generation of customer support.

Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.

This is a massive market with incumbents that weren’t built for AI-first workflows.

Company

  • Series B, $51M raised

  • Backed by a16z, BCV, General Catalyst, Y Combinator

  • 90+ employees

  • Offices in San Francisco and New York City

The Role

  • Manage and coach a team of 6-10 Account Executives

  • Help build, document, and scale our sales playbooks (commercial and upmarket)

  • Drive consistent execution across inbound and outbound motions

  • Partner closely with leadership to refine segmentation, quotas, and process

  • Lead deal reviews, pipeline inspection, forecasting, and performance management

  • Recruit AEs

Why now

We’ve built a strong AE bench and proven PMF. The next phase is scaling managers and process — this role helps turn what works today into a repeatable, high-performing sales org.

Requirements

  • 2+ years managing SaaS AEs

  • Experience scaling a team beyond the “early reps” phase

  • Strong coaching instincts and operational rigor

  • Comfortable operating in ambiguity and building process from scratch

  • Based in SF or NYC and willing to work in-person

Nice to Haves

  • Experience managing teams selling $10k–$100k+ ARR deals

  • Experience in competitive, incumbent-heavy markets

  • Familiarity with AI-driven or technical products

Sales Stack

  • Salesforce

  • Scratchpad

  • Salesbricks

Benefits

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 401(k) retirement plan

🚆 Commuter benefits

🌱 Parental leave

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

🍽 Lunch, dinner, and snacks at the office

🏋️ Fitness stipend

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Sales Manager Jobs at Pylon

What is the work location for this position at Pylon?
This job at Pylon is located in San Francisco, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Pylon?
Employer has not shared pay details for this role.
What employment applies to this position at Pylon?
Pylon lists this role as a Full-time position.
What experience level is required for this role at Pylon?
Pylon is looking for a candidate with "Director" experience level.
What benefits are offered by Pylon for this role?
Pylon offers following benefits: Retirement Savings, Dental Insurance, Health Insurance, Vision Insurance, Unlimited or Flexible PTO, Paid Holidays, and Parental Leave for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Pylon?
You can apply for this role at Pylon either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.