Sales Operations Business Process Documentation Intern - Summer 2026

About Delinea:

Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.

Apply today to help us achieve our mission.

About the Role

We are seeking a highly organized and process-minded Business Process Documentation Intern to join our Sales Operations team. In this role, you will help document, standardize, and improve core revenue and go-to-market processes across Sales, Marketing, Customer Success, Channel, and Finance.

This internship is ideal for someone who enjoys creating clarity, translating complex workflows into clear documentation, and improving how teams operate at scale.

This role will be Hybrid from our Boston Office.

The internship will run June 8th- August 14, 2025

Key Responsibilities

• Document existing sales and revenue operations processes, including workflows, roles, handoffs, and systems of record

• Partner with Sales Operations, Marketing Operations, Customer Success Operations, Channel Operations, Systems, and other cross-functional stakeholders to map end-to-end business processes

• Create clear, structured documentation such as process maps, standard operating procedures, playbooks, and reference guides

• Identify gaps, inefficiencies, or inconsistencies in current processes and recommend improvements

• Support the standardization of processes across regions, segments, or teams

• Assist with maintaining internal documentation repositories and ensuring materials stay current

• Present documented processes and recommendations to the GTM Operations team

Qualifications

Required:

• Currently pursuing a bachelor's degree in Business, Operations, Management, Economics, Information Systems, or a related field

• Strong written communication skills and attention to detail

• Ability to break down complex workflows into clear, logical steps

• Comfort working across multiple teams and stakeholders

• Proficiency in Google Docs/Sheets or Microsoft Office

Preferred:

• Experience with process mapping or documentation

• Exposure to Salesforce or other business systems

• Interest in sales operations, business operations, or SaaS environment

What You'll Gain

• Hands-on experience documenting and improving real-world business processes

• Exposure to how revenue organizations scale and operate

• Experience working with cross-functional stakeholders in a fast-paced environment

• Mentorship from GTM Operations leaders

• A portfolio of process documentation and operational improvement

Why work at Delinea?

• We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.

• We invest in people who are smart, self-motivated, and collaborative.

• What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

• Spirited- We bring energy and passion to everything we do

• Trust- We act with integrity and deliver on our commitments

• Respect- We listen, value different perspectives, and work as one team

• Ownership- We take initiative and follow through

• Nimble- We adapt quickly in a fast-changing environment

• Global- We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.