Sales Operations Manager
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Director
Remote
On-site
Compensation
$17-$25/hour
Benefits
Health Insurance
Paid Vacation
Career Development
Job Description
Replies within 24 hours
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Wellness resources
Sales Lead / Studio Director
Massage Heights Decatur | Elite, Membership-Based Wellness Business
This Role Is Not for Everyone.
It is for competitive, numbers-driven leaders who thrive on extreme accountability, live by their scorecards, and get energized by hitting measurable sales targets. If you look at a 25% prospect conversion goal and see an achievable win rather than a hurdle, you belong here.
We are not looking for a shift supervisor. We are looking for an ambitious business builder to run this retreat with discipline, precision, and a relentless focus on growth.
The Financial Opportunity
- Base Pay: $17.00 – $25.00 / hour (commensurate with leadership experience)
- High-Upside Bonus Structure: Performance-driven compensation tiers designed to reward top producers who smash growth KPIs.
What You’ll Own (The Sales & Growth Engine)
Your primary directive is to scale a membership-based wellness business by executing a disciplined sales process. You will lead, coach, and run daily operations to hit critical benchmarks:
- Drive the 25% Conversion Blueprint: Train, role-play, and lead your front desk team to convert 1 out of every 4 prospects into a long-term Wellness Member.
- Lead a High-Performing Team: Recruit, onboard, and coach a powerhouse squad, including 20 Massage Therapists and elite Front Desk Sales Associates.
- Own the Scorecard: Manage labor efficiency, maximize room utilization, and own your daily, weekly, and monthly KPIs using advanced POS and tracking tools (Zenoti, SharePoint, AnchorPoint).
How Success Is Measured (Outcomes vs. Effort)
We evaluate performance strictly on measurable results. Your scorecard will track:
- Front Desk Prospect-to-Membership Conversion: 25% – 35%
- Overall Member Retention Rate: 99%
- Massage Therapist Rebook Rate: 60%
- Growth Milestone: Scale the business by adding 500 active members over the next 3–6 months.
Who Thrives Here
- The Accountability Champion: You take Extreme Ownership. No excuses, no blame—just find the strategy that gets results.
- The High-Energy Coach: You know that positive energy is contagious, and you actively use role-play and sales rehearsals to build your team's confidence.
- The Metric Lover: You look at numbers daily to figure out how to optimize schedules, control labor costs, and improve profitability.
- The Cultural Fit: You are competitive, resilient under pressure, results-driven, and you must love tacos.
Required Experience & Skills
- 1–5 years of sales leadership experience, ideally in membership-based, KPI-driven environments (fitness, wellness, or subscription service retail).
- Proven track record of hitting aggressive sales quotas and managing operational budgets.
- Strong coaching instincts with the ability to hold a team to high standards under high volume.
- Self-starter mentality with the ambition to grow into higher organizational leadership.
Ready to Lead, Grow, and Win?
If you are an A-Player who wants true ownership, clear accountability, and the financial upside of driving a business to the top, we want to hear from you.
Apply Now & Prove You Are Ready to Build a Business, Not Just Manage a Shift!
Compensation: $17.00 - $25.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Sales Operations Manager Jobs at Massage Heights
What is the work location for this position at Massage Heights?
This job at Massage Heights is located in Decatur, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Massage Heights?
Candidates can expect a pay range of $17–$25 per hour for this role.
What employment applies to this position at Massage Heights?
Massage Heights lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at Massage Heights?
Massage Heights is looking for a candidate with "Director" experience level.
What benefits are offered by Massage Heights for this role?
Massage Heights offers following benefits: Health Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Massage Heights?
You can apply for this role at Massage Heights either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.