
Sales Support & Inside Sales Representative
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Overview
Job Description
Position Description: Sales Support & Inside Sales Representative
ATW Truck Equipment is a leading manufacturer of professional truck bodies and equipment serving commercial, fleet, and vocational markets across North America. Our portfolio includes industry-leading brands such as CM Truck Beds and Dakota Bodies, offering one of the most comprehensive product platforms in the truck equipment industry - including flatbeds, service bodies, dump bodies, and other vocational truck solutions.
With strong brand recognition, an extensive distribution network, and a commitment to product innovation, ATW Truck Equipment continues to expand its presence across North America. We are seeking an Inside Sales Representative who will play a key role in supporting dealer partners, driving sales growth, and delivering exceptional customer experience.
Summary / Objective
The Inside Sales Representative is responsible for supporting sales growth through ATW Truck Equipment's distribution network. This role combines sales development, customer relationship management, and operational sales support to help distributors successfully sell and deliver our products.
The position works closely with distributors, customers, and internal sales teams to identify opportunities, provide product expertise, prepare quotes, and ensure a smooth sales process from inquiry through order fulfillment.
Key Responsibilities
Sales Development
- Develop and maintain strong relationships with distribution partners to grow sales and market presence
- Identify and pursue new sales opportunities within our customer network and assigned territories
- Promote ATW Truck Equipment products and solutions to distributors and end customers
- Provide product recommendations, pricing guidance, and technical support to help customers close sales
- Conduct product presentations and demonstrations for distributors and customers
- Support initiatives designed to increase customer engagement and product adoption
Sales Operations & Support
- Prepare accurate quotes, contracts, and purchase orders for dealers and customers
- Process and track orders from initial inquiry through fulfillment
- Maintain detailed records of pricing, configurations, quotes, and customer interactions
- Assist the sales team with proposals, presentations, and sales materials
- Ensure timely responses to dealer and customer inquiries
- Maintain sales tools, product documentation, and demonstration materials
Product & Market Knowledge
- Develop and maintain strong knowledge of ATW Truck Equipment products and their applications
- Stay informed on market trends, competitor offerings, and industry developments
- Provide product training and technical guidance to help dealers improve sales effectiveness
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