Sales Support Specialist
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Overview
Job Description
About the Role
We are a growing specialty subcontractor installing and servicing specialized material handling systems, and we're looking for a detail-oriented Sales Support Specialist to join our team in Gainesville, GA. This role sits at the intersection of technical precision and sales coordination — supporting the full pre-execution process from initial opportunity through handoff to the project manager.
If you're organized, technically curious, and energized by turning complexity into clarity — we want to talk.What You'll Own
Estimating & Proposal Support
- Prepare equipment and system estimates based on plans, specifications, and bid documents
- Generate accurate pricing for equipment, accessories, freight, and related scope items
- Coordinate with vendors and internal teams for current pricing and lead times
- Assist in preparation of quotations, bid proposals, and customer pricing packages
- Track bid due dates and proposal deadlines
Drafting & Layout Support
- Prepare system layouts, preliminary drawings, and markups for proposals and customer review
- Support development of schematic layouts for pneumatic tube, trash, and linen systems
- Revise drawings based on sales feedback, architect comments, or customer changes
- Maintain as-sold drawing records for project turnover
Submittals & Order Processing
- Prepare and submit professional submittal packages after project award
- Compile product data, drawings, specifications, and compliance documentation
- Track submittal approvals, resubmittals, and outstanding comments
- Assist with purchase order review and order entry processes
Sales Team & Customer Support
- Support sales representatives with lead follow-up, proposal requests, and customer communications
- Maintain CRM and opportunity tracking systems with accurate notes and status updates
- Serve as a responsive point of contact for quote status and document requests
- Communicate professionally with contractors, architects, engineers, hospital staff, and internal departments
- Coordinate between sales, engineering, operations, and service teams to ensure alignment
What We're Looking For
Required:
- Experience in construction estimating, inside sales support, project coordination, or construction sales support
- CAD Drawing Experience
- Ability to read plans, specifications, and technical documents
- Strong proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong numerical accuracy and attention to detail
- Professional written and verbal communication skills
- Detail-oriented, self-motivated, and able to manage multiple deadlines in a fast-paced environment
Preferred:
- Drafting experience with AutoCAD, Revit, or similar software
- Experience with CRM, ERP, or project tracking systems
- Background in construction equipment sales support, healthcare systems, mechanical/electrical systems, or specialty contracting
- Familiarity with bid platforms and plan rooms
- Associate degree or technical/business training
Compensation & Benefits
- Base Salary: $50,000 – $65,000, based on experience
- Health insurance and retirement plans
- Opportunities for career growth within a global organization
- Training and development programs
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
