Sales Support Specialist Personal Care

SALES SUPPORT SPECIALIST PERSONAL CARE

Our team currently has an opening for a Sales Support Specialist Personal Care

The Sales Support Specialist is responsible for supporting and assisting the outside sales team in a designated region/territory. The Sales Support Specialist is responsible for providing sales support as well as maintaining and updating CRM sales related information including samples, opportunities, product variance comments, forecast notes, marketing intelligence, and call summaries. The Sales Support Specialist will also interact with customers. The main focus is to assist the sales team so they can spend more time in front of customers.

YOUR ROLE & RESPONSIBILITIES

• Sales Support

• Processes sample requests

• Follows up on samples / backorders

• Assists with next steps and action items as required by the business

• Develops working knowledge of the top customers for each salesperson and assist the sales team in further development of those accounts

• Assists with customer requests / documents

• Along with additional support as per business requirements

• Data Management, Reporting, and Analysis

• Assists in tracking KPI's for Account Managers as determined by the Sales Managers

• Assists in keeping Opportunities updated in CRM

• Assists in tracking Special Pricing Requests (SPR) business pull through

• Helps track and assists with the execution of sales growth plans

• Assists with Gross Profit (GP) percentage tracking and in the proactive correction of declining profits where possible (i.e., identifies and makes sales team aware of trends)

• Assists / maintain changes needed for Account Segmentation review and Industry changes spreadsheet

YOUR PROFILE

Education and Experience

• Bachelor's degree preferred, or 5 years + of relevant experience in customer service

• Computer Skills

• Database software

• Learn ERP System

• Spreadsheet software

• Word Processing software

• SalesForce Experience is an asset

OUR OFFER

• We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential

• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers

• Competitive pay and incentives

• Various healthcare plan options as well as 401(k)

ABOUT BRENNTAG

Brenntag is the global market leader in chemicals and ingredients distribution. The company holds a central role in connecting customers and suppliers of the chemical industry. Headquartered in Essen, Germany, Brenntag has more than 17,000 employees worldwide and operates a network of about 700 sites in 78 countries. In 2021, Brenntag generated sales of around 14.4 billion EUR. The two global divisions, Brenntag Essentials and Brenntag Specialties, provide a full-line portfolio of industrial and specialty chemicals and ingredients as well as tailor- made application, marketing and supply chain solutions, technical and formulation support, comprehensive regulatory know-how, and digital solutions for a wide range of industries. In the field of sustainability, Brenntag pursues specific goals and is committed to sustainable solutions in its own sector and the industries served. Brenntag shares have been listed at the Frankfurt Stock Exchange since 2010, initially in the MDAX and since September 2021 in the DAX. In addition, the Brenntag SE shares are listed in the DAX 50 ESG and DAX ESG Target. For more information, visit www.brenntag.com.

INTERESTED?

We look forward receiving your application.

Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law.

Brenntag TA Team