Salesforce Administrator

SOMERSET STAFFINGKohler, WI

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Overview

Remote

On-site

Job Description

Job Description: Seeking an experienced, hands-on Salesforce resource to provide interim coverage for a business-critical digital product and lead management ecosystem. This individual will partner directly with business stakeholders, dealer partners, vendors, and development teams to manage day-to-day Salesforce operations and ensure continuity of lead flow and integrations.

• Key responsibilities include: • Hands-on Salesforce platform administration and troubleshooting • Production incident management and resolution • Monitor and troubleshoot lead flows, integrations, APIs, Salesforce Flows and automation • Use Salesforce Data Loader or similar ETL tools for bulk updates, data validation, cleansing, reporting and operational support • Manage and prioritize defects, incidents and enhancements through Jira • Coordinate with development teams and drive issues through resolution • Perform UAT and validate production releases • Support dealer onboarding, territory/ZIP code updates and Salesforce integrations • Work directly with dealer partners, media vendors and third-party technology partners to troubleshoot issues • Provide clear communication and escalation of business-critical production issues • Ability to independently investigate issues and work hands-on within Salesforce is critical

Required experience: Strong hands-on Salesforce administration/operations experience, production incident management, Data Loader/ETL, Salesforce Flow/automation, API/integration troubleshooting, Jira, UAT and release validation. Experience supporting lead-generation or lead-routing environments strongly preferred.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

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This job at SOMERSET STAFFING is located in Kohler, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

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