Salesforce Agentforce AI Admin - Apprenticeship

What You'll Do:

Shape the Future of AI-Powered Employee Experiences at Criteo

Are you passionate about Generative AI and excited by the idea of building innovative solutions that help people work smarter every day?

At Criteo, we're looking for an apprentice to join our Internal IT team and contribute to the development of AI-powered experiences through Salesforce Agentforce and Slack AI solutions.

You'll work closely with an experienced Salesforce Engineer, gaining hands-on experience in Generative AI, conversational agents, automation, and enterprise platforms. This is a unique opportunity to learn, experiment, and help deliver AI solutions that have a real impact on employees across our global organization.

Whether you're already exploring AI technologies or looking to deepen your expertise, you'll be supported by a collaborative team that values learning, curiosity, and innovation.

Main missions :

Build AI-Powered Solutions

• Contribute to the design, configuration, and deployment of AI agents using Salesforce Agentforce.

• Help build and enhance AI-powered assistants and conversational experiences in Slack.

• Participate in prompt design, testing, and optimization to improve user experiences.

• Explore innovative ways to leverage AI to automate processes and simplify everyday work.

Improve and Support Existing Solutions

• Assist with testing, troubleshooting, and continuous improvement of AI solutions.

• Help create documentation, best practices, and user guides.

• Support demonstrations and workshops with business teams to showcase new capabilities.

• Share ideas to drive AI adoption and enhance employee productivity.

Collaborate and Learn

• Participate in Agile team activities, including sprint planning, reviews, and team discussions.

• Collaborate with engineers, product owners, platform administrators, and business stakeholders.

• Learn from experienced professionals while progressively taking ownership of projects.

Who You Are:

• You are currently pursuing a Master's degree or are in the final years of an Engineering School program in Computer Science, Software Engineering, Information Systems, Artificial Intelligence, or a related field.

• You are looking for a 12- to 24-month apprenticeship and can commit for at least one year.

• You are curious about Generative AI, conversational interfaces, and emerging technologies.

• You enjoy solving problems and finding practical ways to improve the user experience through technology.

• You are eager to learn, proactive, and comfortable taking initiative.

• You enjoy working collaboratively in an international environment and can communicate effectively in English.

Nice to Have

No need to tick every box! We'd love to hear from you if you have experience or interest in some of the following:

• Salesforce Administration or workflow automation tools.

• Slack and collaboration platforms.

• JavaScript, Python, or another programming language.

• Academic, personal, or professional projects related to AI, automation, chatbots, or data.

• Generative AI, LLMs, prompt engineering, or AI agents.

What You'll Gain

• Hands-on experience with Salesforce Agentforce and enterprise AI technologies.

• Exposure to innovative projects used by employees worldwide.

• Mentorship from experienced engineers and product teams.

• The opportunity to contribute to AI initiatives with real business impact.

• A collaborative, diverse, and inclusive environment where learning, growth, and innovation are encouraged every day.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!

Who We Are:

We're Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics.

What We Offer:

Ways of working- Our hybrid model blends home with in-office experiences, making space for both.

Grow with us- Learning, mentorship & career development programs.

Your wellbeing matters- Health benefits, wellness perks & mental health support.

A team that cares- Diverse, inclusive, and globally connected.

Fair pay & perks- Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.