Salesforce Business Analyst

DCM INFOTECH LIMITEDAtlanta, GA

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Overview

Remote

On-site

Job Description

Required skills:

Collaborate with business stakeholders to gather, analyze, document, and prioritize business requirements.

Utilize Salesforce Admin knowledge to configure and support users, roles, profiles, permission sets, validation rules, flows, reports, and dashboards.

Conduct workshops, process mapping sessions, gap analysis, and solution discussions.

Create business requirements documents (BRDs), user stories, process flows, acceptance criteria, and functional specifications.

Work closely with Product Owners, Developers, QA teams, and Administrators throughout the project lifecycle.

Support backlog grooming, sprint planning, UAT, release validation, and change management activities.

Analyze and optimize Sales Cloud, Service Cloud, and nCino business processes.

BGC required

Nice to have skills:

experienced Onshore Salesforce Business Analyst with 5+ years of experience in requirements gathering, business process analysis, solution design, and stakeholder management. The ideal candidate will act as a bridge between business and technology teams, translating business needs into Salesforce and nCino solutions while leveraging Salesforce Administration knowledge to support platform enhancements and adoption.

Preferred Certifications

Salesforce Business Analyst Certification (Preferred)

Salesforce Certified Administrator

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FAQs About Salesforce Business Analyst Jobs at DCM INFOTECH LIMITED

What is the work location for this position at DCM INFOTECH LIMITED?

This job at DCM INFOTECH LIMITED is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at DCM INFOTECH LIMITED?

Employer has not shared pay details for this role.

What employment applies to this position at DCM INFOTECH LIMITED?

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