Salesforce Business Systems Analyst (Bsa)
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Overview
Compensation
$55-$58/hour
Job Description
Request ID: 68655-1Title: Salesforce Business Systems Analyst (BSA)Locations: Pittsburgh, PA 15222 (Local Candidate only)Duration: 6+ Months with Possible Extension.Salary Range: $55- $58/Hour on W2 Only (All inclusive) Applicant must be willing to work on W2.Job Overview We are seeking a skilled Salesforce Business Systems Analyst (BSA) to join our team and play a crucial role in bridging the gap between business needs and technical solutions. In this position, you will gather requirements, configure Salesforce, optimize CRM workflows, and support end-users. The ideal candidate will have a deep understanding of Salesforce, strong analytical skills, and experience of system integrations. This role will help drive organizational efficiency through the optimization and effective use of Salesforce CRM.Key Responsibilities:
- Requirements Gathering:
- Interview stakeholders to understand, document, and analyze business processes.
- Create functional documentation and user stories to translate business needs into actionable solutions.
- System Configuration & Optimization:
- Configure Salesforce fields, views, reports, dashboards, workflows, and automation (including validation rules and flows).
- Continuously optimize the Salesforce platform to improve user experience and business operations.
- System Integration & Support:
- Maintain integrations between Salesforce and third-party systems.
- Troubleshoot and resolve bugs, acting as second-level support to ensure smooth functionality.
- Testing & Deployment:
- Coordinate and perform User Acceptance Testing (UAT) to ensure that solutions meet business requirements and are ready for deployment.
- Support the deployment of Salesforce solutions and changes.
- User Training & Adoption:
- Create training materials and conduct training sessions to ensure users understand the Salesforce system and its capabilities.
- Drive high user adoption rates by ensuring that users are comfortable with Salesforce functionalities.
- Salesforce Expertise: Deep knowledge of Salesforce capabilities, limitations, and platform architecture (Sales Cloud, Service Cloud).
- Analytical Skills: Ability to analyze business processes and translate them into functional Salesforce solutions. Strong problem-solving and critical-thinking skills.
- Communication Skills: Excellent ability to bridge communication between business stakeholders and technical developers, ensuring a clear understanding of business requirements.
- Experience: Previous experience as a CRM analyst or Salesforce administrator. A proven track record of gathering requirements, system configuration, and supporting users on the Salesforce platform.
- Technical Knowledge: Familiarity with API integrations, data modeling, and Salesforce reporting tools (e.g., SOQL, reports, and dashboards).
- Certifications: Salesforce Administrator or other Salesforce-related certifications preferred.
- Experience with Automation: Experience creating and managing Salesforce automation (e.g., Workflow Rules, Process Builder, Flows).
- Inclusive and diverse work environment
- Opportunities for professional growth and development
- Comprehensive health and wellness benefits
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FAQs About Salesforce Business Systems Analyst (Bsa) Jobs at Artech LLC
What is the work location for this position at Artech LLC?
This job at Artech LLC is located in Pittsburgh, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Artech LLC?
Candidates can expect a pay range of $55–$58 per hour for this role.
What employment applies to this position at Artech LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Artech LLC?
You can apply for this role at Artech LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.