Salesforce Business Systems Analyst / Product Owner
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Overview
Remote
On-site
Compensation
$72-$72/hour
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services
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Job Title: Salesforce Business Systems Analyst / Product Owner• Location: Louisville, KY 40223• Duration: 6 Months• Job Type: Temporary Assignment• Work Type: Onsite
Role Overview
The Salesforce Business Systems Analyst / Product Owner (BSA/PO) acts as a bridge between business stakeholders and technical teams, ensuring successful delivery of Salesforce solutions aligned with business goals. The role involves requirement analysis, backlog management, stakeholder coordination, and driving Agile delivery.
Key Responsibilities
Business Analysis & Requirement Gathering
- Understand business needs and translate them into clear functional and technical requirements.
- Elicit, analyze, and document business processes, user stories, and workflows.
- Identify gaps, risks, and improvement opportunities in existing processes.
- Ensure requirements are complete, traceable, and aligned with business objectives.
Product Ownership & Agile Delivery
- Own, define, and prioritize the product backlog based on business priorities.
- Create and refine user stories with clear acceptance criteria.
- Participate in sprint planning, backlog grooming, and Agile ceremonies.
- Drive delivery timelines by removing blockers and coordinating across teams.
Stakeholder Management
- Act as the primary point of contact between business users, PMs, and development teams.
- Gather feedback, manage expectations, and ensure alignment across stakeholders.
- Provide regular updates on progress, risks, and dependencies.
Salesforce Functional Expertise
- Work on Salesforce modules such as Sales Cloud, Service Cloud, or Experience Cloud.
- Support configuration, customization, and enhancements aligned with business needs.
- Collaborate with developers on solution design and feasibility.
Testing & Validation
- Define test scenarios and acceptance criteria.
- Support UAT and validation to ensure solutions meet business expectations.
- Ensure end-to-end quality of deliverables.
Documentation & Reporting
- Create business requirement documents (BRD), functional specs, and process flows.
- Maintain proper documentation for traceability and audit readiness.
- Provide reports and insights to support decision-making.
Required Skills & Qualifications
- 5+ years of experience as Business Analyst / Product Owner.
- Strong experience in Salesforce platform (Sales/Service Cloud preferred).
- Good understanding of Agile methodologies (Scrum/Kanban).
- Excellent communication and stakeholder management skills.
- Ability to translate business needs into technical requirements.
- Experience with tools like Jira, Confluence, Visio, etc.
Preferred Skills
- Salesforce Admin certification or relevant Salesforce certification.
- Knowledge of integrations, data models, and reporting in Salesforce.
- Experience in enterprise or healthcare domain (good to have).
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Salesforce Business Systems Analyst / Product Owner Jobs at TekWissen LLC
What is the work location for this position at TekWissen LLC?
This job at TekWissen LLC is located in Louisville, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TekWissen LLC?
Candidates can expect a pay range of $72.38–$72.38 per hour for this role.
What employment applies to this position at TekWissen LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at TekWissen LLC?
You can apply for this role at TekWissen LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.