Salesforce Engagement Manager
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Overview
Remote
On-site
Compensation
$180-$200/year
Job Description
Role: Salesforce Engagement Manager Location: Atlanta, GA Position Overview: As part of the Delivery Practice, the Engagement Manager is a hybrid style role that is accountable for the overall success of large scale projects/programs as well as oversight to a portfolio of projects. The role has also been referred to as a seller-doer , techno-functional , applied technologist or traditional senior manager role in a large consulting firm . This role is expected to manage successful solution delivery for a portfolio of projects & clients, sell/influence client attainment and grow the client base, recruit, mentor and develop staff as well as help promote and grow the practice with marketing activities and/or support for internal initiatives. Ideal candidates will have a deep Salesforce consulting and technology background with a proven record of establishing C-Level relationships that evolve into being a trusted advisor of the most senior, and influential, executives. This takes experience operating in often complex and matrixed organizations with different business goals and priorities. Primary Responsibilities: Portfolio Oversight and Account Management
- Oversee portfolio, ensure client success & referenceability
- Partner with Client to grow client value in the current and future client engagements
- Ensure/establish visibility into Client s strategic objectives and aligned roadmap
- Ensure healthy cross-functional team culture
- Ensure alignment with Salesforce and other Silverline partners
- Develop deep rooted relationships with our clients
- Responsible for overall project/program success including delivery and methodology accountability
- Responsible for successful kickoff, discovery, build, testing & go live oversight
- Responsible for educating teams and clients on industry best practices
- Engagement quality accountability
- Margin & utilization accountability
- Escalation support for project manager and clients
- Facilitate seamless transition to client services or client's internal team
- Partner with prospect on business objectives and align engagement approach
- Oversee estimation & drive engagement staffing
- Ensure professional services teams are set up for success and client readiness for engagement start
- Partner with Industry Leadership to curate standard engagement approaches for use in Client Acquisition efforts
- Continuously assess and improve Silverline Methodology & processes
- Represent Silverline brand within professional networks
- Leverage deep knowledge and experience with Salesforce Consulting and industry knowledge to evolve Silverline s POV around the challenges, trends, and business goals for these organizations
- Ensure a constant and dedicated focus on ensuring Silverline s clients have the best possible experience through sales and delivery excellence
- Author Blog Posts/Whitepapers/Position Papers
- Foster a learning culture resulting in consultant growth and client value realization acceleration
- Coach and mentor staff
- Recruit & Interview as required to build a world class consulting organization.
- 10 plus years management/technology consulting or similar experience
- 6 plus years Salesforce Consulting experience
- Experience within multiple industries including (but not limited to) Telecom, Financial Services, Media and Entertainment, Healthcare and Life Science, Insurance, transportation, communications
- Direct experience with Salesforce.com implementations
- Experience working in an Agile/Scrum environment
- Hands on Project and Program Management experience for large scale implementation
- Program Management experience overseeing a portfolio of clients and/or projects
- Experience managing a team of up to 20 reports
- Experience working with and advising senior client leaders - required
- Experience in the sales cycle helping clients with vision, working with internal partners to shape proposals, and hands on contract writing
- Strong communication, writing, and presentation skills
- Experience working independently and with virtual teams inclusive of on, near and offshore.
- Proven track record of developing and maintaining profitable and referenceable customer relationships
- Experience in proactively identifying, assessing, and mitigating risk during client engagements
- Experience evaluating sales proposals and statements of work against proposed scope
- Bachelor s Degree; MBA a strong plus
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FAQs About Salesforce Engagement Manager Jobs at Apolis
What is the work location for this position at Apolis?
This job at Apolis is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Apolis?
Candidates can expect a pay range of $180 and $200 per year.
What employment applies to this position at Apolis?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Apolis?
You can apply for this role at Apolis either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.