Salesforce PM
Q1 Technologies, IncAurora, IL
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Overview
Remote
On-site
Job Description
| Job Description: | Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413 MSP Owner: William Bristol Location: See Below Duration: 6 months Salesforce Product Management – Job Profile Job Title Salesforce System Analyst/ Product Manager Role Summary The Salesforce System Analyst/Product manager acts as the bridge between business stakeholders and technical teams. The role is responsible for gathering requirements, analyzing business processes, designing Salesforce-based solutions, supporting system enhancements, creating reports and dashboards, and ensuring that Salesforce platforms align with business objectives. Key Responsibilities Business Analysis & Requirements Management · Gather and document business requirements through stakeholder workshops and interviews. · Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Use Cases, User Stories, and Process Flows. · Perform gap analysis between current and future-state processes. · Translate business requirements into Salesforce functional specifications. Salesforce Solution Design · Configure Salesforce objects, fields, page layouts, validation rules, workflows, flows, and reports. · Collaborate with Salesforce Administrators, Developers, and Architects on solution design. · Support Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications. · Recommend process improvements and platform optimizations. Data & Reporting · Develop and maintain reports, dashboards, and KPIs. · Perform data analysis using Salesforce reports, SOQL, SQL, and integrated analytics tools. · Ensure data quality, integrity, and governance. · Support data migration, cleansing, and validation activities. Testing & Deployment · Prepare test scenarios, test cases, and UAT plans. · Coordinate User Acceptance Testing (UAT) with business users. · Validate system changes before production deployment. · Support release management and change management activities. Stakeholder Management · Work closely with Sales, Marketing, Operations, Customer Service, and IT teams. · Facilitate requirement workshops and JAD sessions. · Provide end-user training and documentation. · Act as a liaison between business and technical teams. --- Required Skills Salesforce Skills · Salesforce Administration · Sales Cloud · Service Cloud · Lightning Experience · Flows & Process Automation · Reporting & Dashboards · Data Loader · Salesforce Security Model · Basic SOQL knowledge Business Analysis Skills · Requirement Gathering · Process Mapping · Gap Analysis · User Story Creation · UAT Management · Agile/Scrum Methodologies · Stakeholder Management Technical Skills · SQL · API Integrations (REST/SOAP) · Data Modeling · Jira / Azure DevOps · Visio / Lucidchart · Excel & Power BI/Tableau (preferred) --- Preferred Certifications · Salesforce Certified Administrator · Salesforce Business Analyst Certification · Salesforce Advanced Administrator · Salesforce Sales Cloud Consultant · Salesforce Service Cloud Consultant Role Descriptions: Product Manager Essential Skills: Product Manager Desirable Skills: Keyword: Skills: Product Management Experience Required: 8-10 |
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FAQs About Salesforce PM Jobs at Q1 Technologies, Inc
What is the work location for this position at Q1 Technologies, Inc?
This job at Q1 Technologies, Inc is located in Aurora, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Q1 Technologies, Inc?
Employer has not shared pay details for this role.
What employment applies to this position at Q1 Technologies, Inc?
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