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Salesforce QA

Echo IT Solutions, IncSan Francisco, CA

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Overview

Remote
On-site

Job Description

Salesforce QA Hybrid San Francisco, CA 3 days/week Full Time Key Responsibilities
  • Perform functional testing of Salesforce applications (Service Cloud).
  • Design, write and execute detailed test cases based on business requirements.
  • Apply Salesforce admin concepts for configuration and testing support.
  • Identify, document and track defects; collaborate with development teams for resolution.
  • Collaborate closely with developers and Meta engineers to ensure comprehensive test coverage.
Required Skills
  • Strong experience in Salesforce functional testing.
  • Good understanding of Salesforce admin concepts (user management, security, configuration, Escalation/de escalation, Case management , case routing , Agent configeration).
  • Experience with defect tracking and reporting tools.
Secondary Skills
  • Experience with Experience Cloud (Community Cloud) testing.
Qualifications
  • 3+ years of experience in Salesforce QA or similar roles.
  • Good analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.

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FAQs About Salesforce QA Jobs at Echo IT Solutions, Inc

What is the work location for this position at Echo IT Solutions, Inc?
This job at Echo IT Solutions, Inc is located in San Francisco, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Echo IT Solutions, Inc?
Employer has not shared pay details for this role.
What employment applies to this position at Echo IT Solutions, Inc?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Echo IT Solutions, Inc?
You can apply for this role at Echo IT Solutions, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.