Salesforce QA

TalentBridgeAtlanta, GA

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Overview

Remote

On-site

Job Description

Salesforce QA Specialist (Sales Cloud)

Job Summary

We are seeking an experienced Salesforce QA Specialist to support a large-scale Salesforce Sales Cloud transformation initiative within the Life & Annuities Insurance domain. The ideal candidate will possess strong expertise in Salesforce testing, insurance business processes, and distributor-driven sales models.This role will be responsible for ensuring the quality, reliability, and performance of Salesforce Sales Cloud solutions supporting Life & Annuity product sales across multiple distribution channels, including Bankassurance and Independent Marketing Organizations (IMOs)/Retail Agencies.The candidate will partner closely with business analysts, Salesforce developers, product owners, and business stakeholders to validate end-to-end business processes, integrations, and data quality across the Salesforce ecosystem.

Key Responsibilities

Perform end-to-end testing of Salesforce Sales Cloud implementations and enhancements.
Develop and execute test strategies, test plans, test cases, and test scripts.
Conduct Functional Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, and Smoke Testing.
Test Salesforce capabilities supporting distributor-based sales models, including:
Bankassurance
Independent Marketing Organizations (IMOs)
Retail/Agency Distribution Channels
Collaborate with Business Analysts and Product Owners to understand requirements and validate business workflows.
Validate integrations between Salesforce and downstream/upstream systems.
Perform data validation and reconciliation activities involving enterprise data platforms and Salesforce.
Defect identification, documentation, prioritization, and tracking through resolution.
Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
Coordinate with development teams to ensure high-quality releases.
Support production validation and post-deployment testing activities.

Required Qualifications

10+years of Quality Assurance experience.
5+ years of Salesforce testing experience, preferably within Salesforce Sales Cloud.
Strong understanding of Salesforce objects, workflows, business processes, and integrations.
Prior experience testing Salesforce implementations or transformation programs.
Experience with:
Functional Testing
SIT
UAT
Regression Testing
Defect Management
Strong experience working in Agile delivery environments.

Excellent communication and stakeholder management skills.

“ TalentBridge employees are eligible for many benefit offerings such as medical, dental, vision, life insurance, short term disability, 401(k) and holiday pay!”

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This job at TalentBridge is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

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