Salesforce Quality Specialist (Provider Management) - Acton, MA / San Diego, CA (Hybrid)

Job Summary

Launch your career in sales operations as a Salesforce Data Quality Specialist, ensuring the accuracy and integrity of the data that drives business decisions. This role is ideal for detail-oriented professionals who enjoy problem-solving and process improvement in a fast-paced, data-driven environment.

We are seeking a detail-oriented, process-driven Salesforce Data Quality Specialist to support our Commercial Operations team. This role will be dedicated to improving and maintaining the accuracy, completeness, and consistency of our data within Salesforce. The ideal candidate is meticulous, curious, and proactive; someone who not only follows established data management processes but also identifies opportunities to improve them.

This is an excellent entry-level opportunity for someone with interest in sales operations, data management, and/or CRM administration.

• Applicants must be located within commuting distance of our Acton, MA or San Diego, CA office locations to be considered.

Responsibilities

Data Cleanup & Maintenance:

• Review, update, and correct records in Salesforce to ensure accuracy and completeness

• Identify duplicate, incomplete, or inaccurate data and perform necessary remediation

• Maintain data hygiene standards across accounts, contacts, opportunities, and other objects

Process Execution & Improvement:

• Follow established data governance and entry processes

• Recommend enhancements to workflows, validation rules, and data quality procedures

• Document new or updated processes to support team enablement

Collaboration & Communication:

• Partner with Sales and cross functional teams to validate information and resolve data issues

• Respond to data-related inquiries from sales teams in a timely and professional manner

• Support cross-functional initiatives requiring data review or cleanup

Quality Monitoring & Reporting:

• Track and report progress on data cleanup projects

• Help surface data trends or recurring issues for continuous improvement

• Use dashboards or reports to monitor assigned work and SLAs

Skills and Competencies

• Strong attention to detail; able to spot inconsistencies and errors quickly

• Excellent organizational and time management skills

• Comfortable following structured processes and SOPs

• Strong written and verbal communication skills

• Ability to work independently and meet deadlines

Minimum Qualifications

• High school diploma

• 0-1+ years of administrative and/or operational experience

Preferred Qualifications

• Associates or Bachelor's degree

• Previous knowledge of Diabetes management

• Experience working with Salesforce.com and analytical tools, Excel, Tableau, Salesforce dashboards (Classic and/or Lightning)

Note: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. #LI-Hybrid

Additional Information:

Compensation & Benefits:

For U.S.-based positions only, the annual base salary range for this role is $22.52 - $33.79

This position may also be eligible for incentive compensation.

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• And additional employee wellness programs

Application Details:This job posting will remain open until the position is filled.To apply, please visit the Insulet Careers site and submit your application online.

Actual pay depends on skills, experience, and education.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

(Know Your Rights)