Salesforce Technical Manager

Tactile Systems Technology, Inc.Minneapolis, MN

$100,500 - $150,675 / year

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Compensation

$100,500-$150,675/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Salesforce Technical Manager is responsible for leading a team of Salesforce administrators and developers while overseeing the day-to-day operations, stability, and continuous improvement of the Salesforce platform. This role ensures reliable platform delivery, operational excellence, and adherence to Salesforce best practices, governance, and security standards. The Manager partners closely with the Sr. Manager, Salesforce CoE to execute the platform roadmap and support business objectives.

Responsibilities

People Leadership & Team Management

Lead, coach, and develop a team of Salesforce administrators and developers, fostering a culture of accountability, collaboration, and continuous improvement.
Manage workload planning, capacity, and priorities to ensure timely and high-quality delivery of platform enhancements and support.
Conduct performance management activities including goal setting, feedback, and career development.

Platform Operations & Delivery

Own Salesforce operational support processes, including incident management, triage, SLAs, and escalation paths.
Operate as a player-coach by stepping into support administrative, development, or operational activities during periods of high demand, resource constraints, production incidents, or other critical business needs.
Ensure platform availability, performance, and reliability through proactive monitoring and issue resolution.
Oversee release execution, environment management, and deployment activities in alignment with CoE governance standards.
Collaborate with the Salesforce Architect to ensure team members adhere to Salesforce architecture standards and best practices.
Escalate risks, issues, and capacity constraints to the Sr. Manager with clear recommendations.

Governance, Compliance & Risk Management

Enforce Salesforce CoE governance, including change management, release management, and security controls.
Ensure adherence to data security, privacy, and compliance requirements.
Identify and mitigate operational risks related to platform stability, technical debt, and delivery capacity.
Other duties as assigned.

Qualifications

Education & Experience:

Required:

Bachelor's degree or equivalent work experience.
7+ years of hands-on Salesforce administration and/or development experience.
2+ years of direct people management experience leading Salesforce administrators and developers.
Strong knowledge of Salesforce administration, configuration, development, and platform operations.
Experience overseeing Salesforce releases, deployments, and environment management (e.g., sandbox strategy, release coordination).
Comprehensive understanding of Salesforce security, data access controls, and compliance requirements.
Experience working in Agile or Scrum-based delivery environments.
Salesforce Administrator, Platform App Builder, and/or Developer certifications.

Preferred:

Experience supporting large user bases and complex Salesforce implementations.
Experience reviewing and guiding Salesforce development work, including Apex, Lightning Web Components (LWC), and integrations.
Experience in regulated environments with working knowledge of HIPAA, security, and compliance standards.

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

US Pay Range

$100,500 - $150,675 USD

To learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/

To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/

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FAQs About Salesforce Technical Manager Jobs at Tactile Systems Technology, Inc.

What is the work location for this position at Tactile Systems Technology, Inc.?

This job at Tactile Systems Technology, Inc. is located in Minneapolis, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Tactile Systems Technology, Inc.?

Candidates can expect a pay range of $100,500 and $150,675 per year.

What employment applies to this position at Tactile Systems Technology, Inc.?

Tactile Systems Technology, Inc. lists this role as a Full-time position.

What experience level is required for this role at Tactile Systems Technology, Inc.?

Tactile Systems Technology, Inc. is looking for a candidate with "Director" experience level.

What benefits are offered by Tactile Systems Technology, Inc. for this role?

Tactile Systems Technology, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Parental and Family Leave, Paid Community Service Time, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Tactile Systems Technology, Inc.?

You can apply for this role at Tactile Systems Technology, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.