Salesforce UX/UI Designer

ITC Digital Solutions is seeking a highly motivated and experienced Salesforce UX/UI Designer with UX/UI to join our team supporting federal clients. The successful candidate will lead the design of intuitive, accessible, and user-centered Salesforce solutions that improve mission outcomes and user experiences.

Job Responsibilities

As a Salesforce UX/UI Designer, you will:

• Gather and analyze business, user, and design requirements with stakeholders and end users.
• Conduct user research, journey mapping, and usability testing to inform design decisions.
• Create user flows, wireframes, interaction specifications, and prototypes.
• Design user experiences across Salesforce Experience Cloud, Flow Screens, and Lightning Components.
• Utilize Salesforce Lightning Design System (SLDS) and U.S. Web Design System (USWDS) to create consistent, accessible interfaces.
• Develop and maintain UX/UI standards, reusable design patterns, and component libraries.
• Ensure solutions meet Section 508 and WCAG 2.1 AA accessibility requirements.
• Collaborate with architects, developers, and product teams to balance user needs, business objectives, and technical constraints.
• Support implementation teams to ensure delivered solutions align with approved designs and user expectations.

Required Qualifications:

• U.S. Citizenship is required.
• Eligible to obtain and maintain Government Security Clearance.
• Salesforce Certified User Experience Designer certification.
• 3+ years of Salesforce UX/UI design experience.
• Experience designing enterprise applications using user-centered design principles.
• Hands-on experience with Salesforce Experience Cloud, Flow Screens, and Lightning Components.
• Ability to create wireframes, prototypes, and high-fidelity designs using tools such as Figma, Adobe XD, or similar platforms.
• Experience conducting user research and usability testing and translating findings into actionable design improvements.
• Strong understanding of interaction design, information architecture, responsive design, and accessibility best practices.
• Experience implementing Salesforce Lightning Design System (SLDS).
• Working knowledge of U.S. Web Design System (USWDS).
• Experience supporting Section 508 and WCAG 2.1 AA compliance.

Desired Qualifications:

• Experience supporting Federal Government programs.
• Human-Centered Design (HCD), UX, accessibility, or related certifications.
• Experience establishing design systems and UX governance standards.
• Experience supporting Salesforce modernization or digital transformation initiatives.

Life at ITC Digital Solutions

ITC Digital Solutions  supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About ITC Digital Solutions

ITC Digital Solutions is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, ITC Digital Solutions is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get The Future You Want | www.ITC Digital Solutions.com

Disclaimer

All qualified applicants will be considered for employment based on their skills, and merit.

Please be aware that ITC Digital Solutions may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by ITC Digital Solutions.

ITC Digital Solutions  discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At ITC Digital Solutions, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $85K – $110K.

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.