Sample Coordinator, Product Development

Product Development Specialist - Secaucus, NJ

Position Overview:

We are seeking a hard-working creative problem solver to join Brilliant Earth's Product Development team. As a Product Development Specialist, you'll be at the center of how Brilliant Earth's jewelry comes to life: managing samples, coordinating with vendors, and keeping the development process accurate and moving in a fast-paced environment. You'll build strong day-to-day relationships with our manufacturing partners while helping the team make smart, resourceful decisions with the resources at hand. We have a social and environmental mission at the core of our company, and we're looking for someone who's just as energized by our social goals as our business ones. It's all in the details, and you'll help make sure every Brilliant Earth purchase meets our standard for quality and craftsmanship.

The ideal candidate will be able to work a full-time schedule of Monday-Friday. This role is fully onsite in Secaucus, NJ.

The targeted budget for this position is $55k-70k This compensation budget range may be adjusted at any time at the discretion of the company.

Key responsibilities include:

Vendor & Sample Management

• Manage sample inventory end-to-end; tracking, organizing, photographing, and performing quality assurance
• Partner directly with vendors to produce samples and live orders, communicating clearly to maintain accuracy and efficiency
• Build and maintain vendor relationships, including leading weekly meetings to track deliverables
• Manage style allocation across the catalogue with partners, upholding manufacturing standards and best practices

Quality & Process Improvements

• Support quality improvement initiatives, including chain testing and quality metrics tracking
• Contribute cross-functionally to supply planning and inventory control
• Identify and implement improvements to systems, policies, and procedures that support Brilliant Earth's quality, delivery, and cost objectives
• Support the identification of potential packaging needs for new products
• Leverage AI tools to streamline sample tracking, vendor communication, and quality reporting

You're a great fit if you have:

• BA degree or equivalent preferred
• Experience with vendor management required (2+ years preferred)
• Experience in the jewelry industry and/or product development is preferred
• Experience performing quality assurance testing and photographing physical samples is preferred
• Ability to communicate effectively across all levels of the organization, including external vendors and partners
• Strong computer skills, including Excel, PowerPoint, and knowledge of ERP/inventory systems (NetSuite a plus)
• Experience using AI-assisted tools (e.g., ChatGPT, Claude, Microsoft Copilot) to streamline your work, and an appetite for finding new ways to apply them.
• Interest in socially and environmentally responsible organizations and products
• Strong attention to detail and follow-through.
• Ability to think critically and adapt quickly, with a high sense of urgency, in a flexible environment
• Team player with an ability to work collaboratively
• Entrepreneurial spirit / self-starter

What We Offer:

• Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
• Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
• Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.
• Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
• Paid Time Off. We know it's important to recharge and relax
• Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance. 100% employer-paid.
• Pre-Tax Commuter Benefits

How to Apply & What to Expect:

Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!

#IND333