Samples Dept Manager

Key Responsibilities

Operations & Sample Management

• Oversee daily operations of the samples department, including cutting, finishing, labeling, and packaging stone samples
• Ensure samples accurately reflect current inventory, finishes, and product offerings
• Maintain consistent quality standards for all samples
• Manage workflow and prioritize sample requests based on business needs and deadlines

Inventory & Organization

• Maintain accurate sample inventory (physical and system-based)
• Track sample usage, replenishment needs, and discontinued materials
• Coordinate removal and replacement of outdated or unavailable products
• Ensure samples are properly labeled, stored, and organized

Team Leadership

• Supervise, train, and schedule samples department staff
• Establish safety, quality, and productivity expectations
• Provide coaching, feedback, and performance support
• Promote safe handling of stone materials and equipment

Cross-Functional Coordination

• Partner with Sales to support customer needs
• Communicate with Production/Quarry teams regarding material availability
• Support trade shows, customer visits, and special projects as needed

Process Improvement & Safety

• Develop and maintain SOPs for sample production and handling
• Identify opportunities to improve efficiency, reduce waste, and control costs
• Ensure compliance with safety policies, PPE requirements, and equipment use
• Maintain a clean, organized, and safe work environment

Qualifications

• Stone experience preferred
• Ability to read work orders, specifications, and finish requirements
• Strong organizational and time-management skills
• Basic computer skills (Outlook Word, Excel, order tracking)
• Ability to lift and move stone samples with proper equipment and assistance

Physical Requirements

• Ability to stand, walk, and work in a production or warehouse environment
• Ability to lift up to 50 lbs with assistance or equipment
• Exposure to dust, noise, and stone materials (with PPE)